Slot Technician

Slot Technician

Our philosophy is to hire people with wonderful attitudes, dedicated to providing extraordinary service to guests and colleagues. The starting pay for this position is $22.00 per hour.

• Repair, maintain, and monitor the operation of assigned electronic gaming devices to ensure all slot machines are operable.
• Participate in the relocation, installation, and removal of slot‑related equipment on the casino floor and in the slot shop.
• Provide outstanding guest service to internal and external guests, building positive relationships and ensuring a welcoming environment.
• Observe all activity within the assigned area, offering assistance and instruction on machine functions and payouts to slot players.
• Maintain proper gaming logs and complete all required government reporting to comply with state and internal regulations.
• Keep the work area clean and orderly, maintaining an efficient and safe environment.
• Adhere to regulatory, departmental, and company policies, exercising ethical judgment and encouraging others to do the same.
• Handle routine guest complaints and incidents, exercise discretion to identify situations requiring supervisory attention, and seek to resolve all situations in a manner that maintains positive guest relationships.
• Work a flexible schedule as required by business operations, including late nights, weekends, and holidays; shifts may change.
• Perform other duties as assigned or reasonably requested by management.

• Excellent guest service skills.
• High school diploma or GED equivalent preferred.
• Ability to obtain and maintain an Illinois Gaming Board License.

• Top industry pay
• Tuition reimbursement
• 401(k) with company match
• Comprehensive health packages, including a free option for full‑time team members
• Paid time off

The Queen Casino & Entertainment and its affiliates are an equal opportunity employer.

Location:

St. Louis, MO