Business Consultant​/Program Manager

Title:

Business Consultant/Program Manager
Assignment duration: 1 year
Location:
St. Louis, MO - Hybrid, 2-3 days a week onsite

• Support Client Bank business line leadership on project planning, priority setting, risk identification, communication, reporting and issue escalation.
• Lead communication with constituents at all levels within Client System, the U.S. Department of the Treasury, U.S. Federal Agencies and Financial Institutions (FIs) that participate in the TGA network program.
• Collaborate with client and Treasury program leaders to provide strategic thought leadership for outreach and awareness of available Treasury electronic collection and payment solutions to Federal agencies.
• Support the development of Treasury and Federal agency outreach and communications initiatives.
• When warranted, influence business line officials to achieve desired business results and maintain a strong and productive relationship with and Treasury officials by recommending strategies and tactics to overcome obstacles and foster open and honest communications.
• Explore practical adoption of Fiscal Service determined Retail Payment Network solutions across federal agencies that could be offered as an alternative payment/collection option of Treasury financial service offerings.
• Development of feasibility studies, business cases, and cost benefit analyses to assist in agency decision-making. Identify unique collection challenges for Federal agencies to enable tailored engagement approaches.
• Coordinate and implement ideas and solutions that promote product acceptance and growth across the TGA participating agencies
• Guide agencies through the product implementation process by conveying Treasury’s strategic electronic deposit solution vision and addressing agency business and technical requirements.
• Develop, enhance and recommend changes in support of outreach content, including those for Fiscal Service’s public website.
• Develop understanding of any unique Treasury systems and federal agency business requirements as it pertains to collections and payment solutions.
• Oversee coordination of meetings and other outreach logistics, including scheduling and set up of agency/financial institution outreach and training events such as conferences, webinars, and user groups.
• Facilitate meetings with appropriate agencies, financial institutions, system, and treasury application team representatives to review progress, track, and resolve issues.

• Bachelor’s degree in communications, instructional design, organizational development, marketing, or commensurate experience.
• 5+ years of job-related business experience in payments, e-commerce, card services, or banking industries.
• 3+ years of robust knowledge with learning management systems; development software to create a variety of learning materials and solutions.
• Demonstrated ability to collect, analyze, and interpret data to reach logical conclusions and prepare recommendations, focusing on the likely effects on goals, policies, and procedures.
• Thorough knowledge of business opportunity assessment, research, and product development.
• Organizational and analytical skills, including ability to perform independent and creative research.
• Demonstrated ability to lead/direct teams of individuals across organizations to work together and achieve a common goal.
• Excellent written and oral communication skills with a focus on tailoring the message, delivery, and level of detail for the audience.
• Superior interpersonal, communication, relationship management, analytical, and customer service skills with a focus on working effectively in a team environment.
• Strong organizational, time management, and follow-up skills required.
• Proficient in Microsoft Office Suite.
• Ability to maintain confidentiality and appropriately handle sensitive information.
• Functional knowledge of governmental or non-profit organizations, including U.S. Department of Treasury and other Federal agencies.