Communications Officer; 911 Dispatcher

Overview

YOUR FUTURE BEGINS HERE! Join one of the fastest-growing cities in Arizona and the youngest in Yuma County!

As the Police Communication Officer, you will:

• Monitor emergency and general support radio frequencies.
• Receive emergency (911) and non-emergency calls from the public, dispatchers, and law enforcement agencies via multi-line telephones, walk-ins, and radio system.
• Record and route emergency calls to appropriate authorities.
• Determine priorities of all calls and dispatch required units to non-emergency situations.
• Receive radio calls from field units.
• Transmit messages via radio, telephone, computer, fax, or other communication equipment.
• Make inquiries to obtain requested information or services.
• Maintain status and location control of Police and Fire units and direct them to the scene of non-emergency situations.
• Use various computer systems for data entry and information retrieval.
• Create and maintain daily log of public safety communications activities.

• Law enforcement terminology, codes, and procedures.
• Proper use and care of radio and telephone equipment.
• Rules and regulations of the Federal Communications Commission covering the operation of radio receivers and transmitters.
• The operation of communication equipment, including radio, telephone, and automated information systems.
• Rules and regulations of the Federal Communications Commission applicable to the operation of radio receivers and transmitters.
• The principles and practices of emergency dispatching.
• Applicable Federal/State/County/City/agency laws, ordinances, and regulations.
• Principles and practices of effective employee management and supervision.
• Computers and specialized hardware and software for preparing reports and maintaining records.

• Operate communications equipment, including radio, telephone, and automated information systems.
• Communicate clearly and concisely, and accurately, relaying details.
• Establish and maintain effective working relationships with others and interact with the public.
• Understand and follow written and oral instructions.
• Handle multiple projects simultaneously and use good judgment in prioritizing work assignments.
• Effectively communicate verbal and written instructions by phone, police radio system or in person in a group or one-to-one setting.
• Think and act quickly and effectively in emergencies and under stressful situations.
• Type 30 words per minute.
• Monitor emergency and general support radio frequencies.

• Residency in the United States and within 25 miles of the City of San Luis
• A comprehensive background investigation, polygraph and psychological evaluation.
• Be available 24 hours a day, 7 days a week, including Christmas, New Year’s and other holidays, works rotating shifts that include nights, weekends, holidays and overtime, as needed.

• High school diploma or G.E.D. equivalent.
• One (1) year as police dispatcher or equivalent clerical experience.
• Type accurately at 30 words per minute (WPM) and 4606 keystrokes per minute (KPH) proficiently.
• Fluency in both Spanish and English

• A valid Arizona driver license at the time of appointment

• San Luis residency.

The City of San Luis is committed to Professional Growth and Career Development. Applications reviewed weekly. Candidates deemed to have the most relevant backgrounds will be invited to participate in the interview/assessment process.

• Application:
  Apply through  ().
• Typing Test
• Panel Interview

A credit will be added to salary based on the years of experience as a Police Dispatch.