Intake Coordinator

Location: St. Louis
Intake Coordinator page is loaded## Intake Coordinator locations:
St. Louis, MOtime type:
Full time posted on:
Posted 24 Days Agojob requisition :
R - 21445
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* Job Description:

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* Job Title:

** Intake Coordinator
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* Location:

** Saint Louis, Missouri
** Department:
** Outpatient Services
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* Employment Type:

** Full-time
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* Job Summary:

** Join our compassionate and collaborative behavioral health team in Saint Louis as an Intake Coordinator, where you’ll play an important role in supporting individuals seeking help and hope. This position is perfect for someone who is detail-oriented, empathetic, and motivated by the mission of improving lives through accessible, high-quality behavioral health services. As a valued team member, you’ll coordinate patient scheduling, ensure smooth daily operations, and help maintain accurate, confidential records — all while making a meaningful difference in the lives of those we  this role, you’ll manage appointment coordination, assist providers with administrative processes, update patient information in the electronic health record (EHR), and ensure the day-to-day operations of the outpatient department run efficiently.

You’ll work closely with clinical staff and patients to ensure a seamless experience from intake through treatment.
** This position offers…**  ·
** Employee Assistance Program** – 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost  ·
** Mileage Reimbursement** – Company paid for work functions requiring travel  ·
** Employee Discounts** – Hotels, Theme Parks & Attractions, College Tuition  ·
** Workplace Culture** – An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting a healthy, joyful workforce  ·
** Additional Perks & Benefits** – Scroll down to bottom of this post to learn more
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* Key Responsibilities:

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* · Coordinate and manage the scheduling of patient appointments to ensure efficient clinic flow  
· Collaborate with behavioral health providers to maintain established treatment and scheduling protocols  
· Update and maintain accurate patient information in the EHR (Electronic Health Record) system  
· Prepare the clinical team for day-to-day operations, ensuring materials and documentation are in order  
· Set up instruments, materials, and equipment to support patient care and treatment preparation  
· Greet and assist patients with patience, care, compassion, and understanding  
· Maintain accurate, detailed, and confidential records according to established standards  
· Uphold office procedures and behavioral health treatment protocols consistently  
· Demonstrate professionalism and courtesy when interacting with patients, families, and staff
** Education, Experience, and/or Credential

Qualifications:

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* · High School Diploma or equivalent required  
· Two or more years of related experience in a customer or patient-facing role preferred  
· Prior healthcare or behavioral health experience preferred but not required
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* Additional Qualifications:

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* · Must have a valid driver’s license, acceptable driving record, and current auto insurance  
· Must successfully complete background checks including criminal record, driving record, abuse/neglect, and fingerprint checks  
· Must complete New Hire Orientation and all training requirements, including Relias, at the beginning of employment and annually thereafter  
· Demonstrated ability to communicate effectively, manage time efficiently, and maintain organization in a fast-paced environment  
· Proficient computer and data entry skills with the ability to learn new software systems quickly  
· Compassionate and professional demeanor with strong interpersonal skills
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* Physical Requirements:

** ADA Consideration - Sedentary work:
Exerting up to 10 pounds of force occasionally (up to 1/3 of the time) and/or a negligible amount of force frequently (1/3 to 2/3 of the time) to lift, carry, push, or pull, or otherwise move objects, including the human body. Repetitive movements of hands, fingers, and arms for typing and/or writing during the work shift.

Sedentary work involves sitting most of the time but may involve…