EHR Software Configuration Manager

Additional Information About the Role

BJC has an opening for an EHR Software Configuration Manager. This role will oversee the configuration, implementation and ongoing optimization of Epic Beacon, Epic Research and Genomics modules. Lead and mentor teams of Epic analysts and IT operational professionals, providing direction, prioritization, staffing oversight, workload management, performance evaluations and professional development.

This ia a hybrid role that requires being on site frequently.

Candidate must be in greater St. Louis area.

BJC Health Care is one of the largest nonprofit health care organizations in the United States, delivering services to residents primarily in the greater St. Louis, southern Illinois and southeast Missouri regions. With net revenues of $6.3billion and more than 30,000 employees, BJC serves patients and their families in urban, suburban and rural communities through its 14 hospitals and multiple community health locations.

Services include inpatient and outpatient care, primary care, community health and wellness, workplace health, home health, community mental health, rehabilitation, long‑term care and hospice.

BJC is the largest provider of charity care, unreimbursed care and community benefits in the state of Missouri. BJC and its hospitals and health service organizations provide $785.9 million annually in community benefit. That includes $410.6 million in charity care and other financial assistance to patients to ensure medical care regardless of their ability to pay. In addition, BJC provides additional community benefits through commitments to research, emergency preparedness, regional health care safety net services, health literacy, community outreach and community health programs and regional economic development.

BJC’s patients have access to the latest advances in medical science and technology through a formal affiliation between Barnes‑Jewish Hospital and St. Louis Children’s Hospital with the renowned Washington University School of Medicine, which consistently ranks among the top medical schools in the country.

The Manager, EHR Software Configuration is responsible for the overall configuration, support, and operations of Epic or Ancillary Clinical applications within their sphere of responsibility. Works closely with key stakeholders to oversee team activities by ensuring work is on track and adheres to defined timelines, budgets, identifying, escalating and resolving associated risks and ensuring overall design delivers the necessary solution that meets end user needs.

They will provide product management, support and guidance through the Epic software development life cycle, including requirements gathering, analysis and design. This position manages a team of individuals. The Manager, EHR Software Configuration distinguishes themselves from other managers by possessing knowledge of and working with Epic specific software applications.

• Leads BJC Technology teams of operational professionals responsible for overseeing virtualized application and virtualized desktop systems availability, performance, and enhancements. Ensures application Reduced Signonn/SSO configurations are designed and supported appropriately to streamline clinical and operational IT workflows. Assembles BJC Technology project plans and teamwork assignments, directing and monitoring work efforts on a daily basis, identifying resource needs, performing quality review; and escalating functional, quality, timeline issues appropriately.
• Develops BJC IT organizational policies, standards, and guidelines for software configuration design, deployment and refactoring.
• Promotes a culture of quality throughout the organization and drives adoption of and adherence to testing policies and standards. Plans and leads testing activities for software applications. Leads activities to manage risks and opportunities associated with testing and change. Assembles test plans, testing scenarios, and performing quality testing reviews.
• Champions high standards in user interaction with the organization’s systems, products and services…