Medical Assistant III - Neurology

Position Summary

Position leads the work of Medical Assistants in the clinical operation of a patient care setting; this role leads the work of Medical Assistants I and II and/or acts as the primary clinic resource in a large multi‑physician clinical practice. The position functions as a Medical Assistant in the department, preparing and maintaining exam rooms, preparing charts, obtaining reports and records, directing patient flow, and ensuring the overall smooth running of the clinical office.

• Interacts directly with patients in clinic setting and completes tasks, which may include obtaining vital signs, conducting EKGs, completing phlebotomy and verifying medications.
• Prepares for office hours by obtaining charts, scheduling tests and preparing exam rooms.
• Assists with examinations, procedures and lab tests.
• May assist with renewal and authorization of non‑narcotic medications per standing orders and department guidelines.
• May administer medications under the order of physicians or nurse practitioner (this includes vaccines and intramuscular and subcutaneous injections).

• May schedule and assign work to other Medical Assistants to ensure appropriate staffing; assists in orientating and training new Medical Assistants.
• Directs patient flow, assists with special procedures/treatments, and completes requisitions.
• Routes phone messages, patient questions and telephone communications to appropriate personnel.
• Assists with care coordination by calling patients with test results, scheduling appointments, assisting physicians with return calls, scheduling surgeries, diagnostic procedures and admissions, and monitoring new and return patient contacts.
• Completes necessary paperwork and documentation in a timely manner.
• Answers basic questions from patient/family regarding treatments, diagnosis and procedures.
• May complete requisitions/orders per WashU guidelines.

• Monitors supply inventory, ensuring adequate supplies, equipment or garments are available and that they comply with regulations.
• Cleans and stocks exam rooms and sterilizes instruments.

• Maintains required HIPAA compliance; maintains skills/competencies and participates in in‑services, staff programs, continuing education and cross‑training programs according to established standards and WashU policies.
• Complies with OSHA, state and federal regulatory sources/standards.
• Participates in quality improvement activities to ensure appropriate clinical outcomes.
• Performs other duties as assigned.

• Normal office environment.
• Exposure to blood‑borne pathogens.
• Requires protective devices.
• Patient care setting.
• Direct patient care setting.

• Typically sitting at desk or table.
• Typically standing or walking.
• Typically bending, crouching, or stooping.
• Occasional lifting (25 lbs or less).

• Office equipment.
• Clinical/diagnostic equipment.

High school diploma or equivalent high school certification or combination of education and/or experience.

• Basic Life Support – American Heart Association
• Basic Life Support – American Red Cross
• Certified Clinical Medical Assistant (CCMA) – National Health career Association (NHA)
• Certified Medical Assistant (CMA) – American Association of Medical Assistants (AAMA)
• Licensed Practical Nurse – Illinois Department of Financial and Professional Regulation
• Licensed Practical Nurse – Missouri Division of Professional Registration
• Registered Medical Assistant (RMA) – American Medical Technologists (AMT)
• Registered Nurse – Illinois Department of Financial and Professional Regulation
• Registered Nurse – Missouri Division of Professional Registration

Relevant Experience (3 Years)

Not Applicable

A driver’s license is not required for this position.

Registered or Certified Medical Assistant with three years of related work experience (examples of related fields include military medic, emergency medical technicians, Nurse’s Aide, physical therapy and nurse technicians, and certified athletic trainers). Medical Assistant credentials must be…