Patient Ambassador

Overview

Find your calling at Mercy! Under the direct supervision of the Patient Food Services Manager, the Patient Ambassador provides patient focused support services within a multidisciplinary scope, including food and nutrition services, linen, laundry services, housekeeping, and supply management. The Patient Ambassador operates TUG robots for the delivery and exchange of supplies and patient meals to the nursing unit. Performs duties and responsibilities in a manner consistent with our mission, values, and Mercy Service Standards.

• Experience in Food Service, EVS, Central Supplies, Linens and/or Customer Service oriented experience.
• Able to communicate effectively in English, both verbally and in writing.
• Interest in learning new skills and growth of your role in the department.
• Certified Food Handler or Serve Safe Certification obtained within 90 days of hire and maintained.

• Education:
  
  High school diploma or equivalent is highly preferred.
• Additional languages preferred.

From day one, Mercy offers outstanding benefits – including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.