Host- Tinsel Tavern

Host - Tinsel Tavern at De Twee Bruggen

As a Holiday Bar Team Member, you’ll play a key role in bringing the spirit of the season to life. You’ll craft holiday cocktails, don festive attire, and engage guests with cheer—you’re part performer, part mixologist, and a full-time holiday ambassador. Your goal is to ensure every guest leaves feeling as if they’ve just stepped out of a Hallmark movie, with even better drinks.

This role requires wearing holiday themed costumes. Responsibilities include entertaining guests, spreading holiday cheer, and being available for photo opportunities.

• Answers the phones and takes messages/reservations.
• Maintaining an accurate wait when necessary.
• Welcoming guests at the venue and bidding goodbye as they leave to create a lasting positive experience.
• Greet guests in a friendly and upbeat manner and smile to ensure guest satisfaction.
• Communicate effectively with all guests.
• Communicate problems to management immediately.
• Coordinate seating arrangements to provide fast and courteous service to guests.
• Occasional bussing of tables when needed to expedite efficient seating of waiting guests.
• Anticipate needs of scheduled special parties.

• At least one year of experience with customer service and/or hosting.
• Must speak fluent English, other languages preferred.
• Demonstrated ability to interact with guests, employees and third parties that reflects highly on the venue, the brand and the Company.
• Reading and writing abilities frequently utilized, often when recording and reviewing reservations and table assignment system.
• Must be able to read, review and understand seating charts.
• Basic mathematical skills are used frequently.
• May be required to work nights, weekends, and/or holidays.

• Strong ability to provide attention to detail.
• Carrying or lifting items weighing up to 50 pounds.
• Handling objects (including food and utensils), speaking over and operating phones.
• Standing, bending, stooping, and kneeling.
• Must be able to stay in one location at either the entrance or exit of the venue for long periods of time and safely/efficiently move about the entire facility.