Guest Room Attendant

WE ARE CAESARS

At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.

Our Mission
: “Create the Extraordinary”

Our Vision
: “We create spectacular worlds that immerse, inspire and connect you. We don’t perform magic; we create it with excellence.”

Our Values
: “Blaze the Trail, Together We Win, All-In on Service”

Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in.

The incumbent in this position is responsible for providing superior service to both the internal and external customer. The incumbent is also responsible for maintaining all standards of cleanliness throughout the hotel, as directed.

The following statements are intended as general illustrations of the work in this job class and are not all-inclusive for specific positions.

1. Cleans hotel rooms, hallways, linen rooms, employee and storage areas in the hotel in consistent standardized manner.

2. Is responsible for maintaining and cleaning all equipment used throughout the course of a shift, as detailed in the SOP.

3. Maintains proper documentation of all duties accomplished during a working shift, as directed.

4. Reports all safety hazards or maintenance deficiencies for proper handling.

5. Abides by all security/safety measures.

6. Greets all guests throughout shift, responds to guest request.

7. Performs all duties in a quiet and orderly manner.

8. Keeps the operating cart clean and neat with sufficient supplies.

9. Keeps the assigned floor clean and free of trash and linens.

10. Expediently turn in any lost and found items on property to the Management.

11. Replenishing each guest room with standardized amenities and materials.

12. Cleans any biohazard materials with proper safety equipment.

13. Performs all Housekeeping related assignments and duties.

14. Reports room and hall deficiencies to PBX/Supervisor and follows up on completion.

15. Performs other duties as assigned by management.

Ability to communicate with hotel guests, announcing arrival at door, and comprehending special requests from guests.

Ability to inspect and maintain areas for which responsible. Must be able to use the equipment associated with the position, including, but not limited to, vacuum, cleaning supplies and safety equipment.

Ability to effectively and efficiently move around work area.

Ability to be physically mobile, and stand/walk for 8 to 12-hour shifts.

Excellent guest service and communication skills.

Must be able to work in areas containing dust, secondhand smoke, varying noise and temperature levels, lighting, vibrations, crowds and air quality.

Must present a professional appearance and demeanor at all times.

Regular and punctual attendance is required.

TOGETHER WE WIN

We believe in delivering family-style service—an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships.

DISCLAIMER

These statements are intended to describe the general nature and level of work being performed in this position. They…