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Salesforce System Analyst
Job in
St. Louis, Saint Louis, St. Louis city, Missouri, 63105, USA
Listed on 2025-12-02
Listing for:
Govserviceshub
Full Time
position Listed on 2025-12-02
Job specializations:
-
IT/Tech
CRM System, Data Analyst
Job Description & How to Apply Below
Saint Louis, United States | Posted on 07/22/2025
Location:
St. Louis, MO (Onsite) – Need Local Candidates Only
We are seeking a proactive and detail-oriented Salesforce System Analyst to join our team in St. Louis, MO
. This role is ideal for a professional experienced in gathering business requirements, managing Salesforce implementations, and handling complex data-related initiatives. Experience or interest in AI-driven agent platforms like Agent Force is a strong plus.
- Collaborate with stakeholders to gather, analyze, and document business requirements.
- Translate business needs into functional specifications and configure Salesforce accordingly.
- Serve as a liaison between business users and technical teams to ensure successful system implementations and enhancements.
- Work with large datasets—perform data mapping, data migration, validation, and integration within Salesforce.
- Support end-to-end Salesforce implementations and feature rollouts.
- Manage Salesforce user roles, profiles, permissions, page layouts, and workflows.
- Identify areas for system improvement and provide recommendations aligned with business goals.
- Troubleshoot and resolve Salesforce issues and data discrepancies.
- Engage with cross-functional teams including developers, QA, and product managers.
- Exposure to or working knowledge of Agent Force
, Salesforce AI/Einstein, or similar AI-based agent platforms. - Understanding of AI integration in CRM platforms or digital engagement tools.
- Salesforce certifications (Administrator, Business Analyst, or Platform App Builder).
- Bachelor’s degree in Computer Science, Information Systems, Business, or related field.
- 13–17 years of experience as a Salesforce Analyst or System Analyst.
- Proficiency with Salesforce Lightning, Salesforce CRM, and Salesforce Admin tasks.
- Strong analytical, organizational, and communication skills.
- Experience in working with Agile/Scrum teams.
- Salesforce Service/Experience/Marketing Cloud
- JIRA / Confluence
- Data tools like Excel, SQL, or data mapping tools
- Agent Force or other conversational AI platforms (Nice to have)
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