Technical Software Implementation Specialist - Meter Data Management; MDM

Technical Software Implementation Specialist – Meter Data Management (MDM)

Join NISC as a Technical Software Implementation Specialist in the Professional Services Division. This role focuses on deploying the NISC Meter Data Management System (MDMS) and integrating utility‑specific Automated Metering Infrastructure (AMI) with NISC’s Billing platform.

We’re looking for a technically‑mindful professional who enjoys solving integration challenges and working directly with customers. Ideal candidates possess strong SQL and relational database skills, solid project management insight, and an analytical mindset — someone who enjoys configuring systems, solving data flow challenges, and collaborating with customers to deliver Smart Grid solutions.

• System Integration & Configuration
  • Lead the setup, configuration, and testing of third‑party AMI systems to ensure seamless integration with NISC’s MDMS.
  • Collaborate with vendors and internal teams to validate data flows and system interoperability using protocols such as SFTP and Web Services.
• Project Management & Customer Engagement
  • Define project scope, deliverables, and timelines in collaboration with utility clients, ensuring alignment with operational goals and regulatory requirements.
  • Facilitate regular status updates and milestone reviews to maintain transparency and accountability throughout the project lifecycle.
• Data Validation & Conversion
  • Lead the setup and execution of the Validation, Estimation, and Editing (VEE) process within NISC MDMS to ensure data integrity and compliance.
  • Perform detailed mapping and analysis of meter reading data for accurate ingestion into MDMS.
  • Assist in validating converted data sets and support basic conversion analysis to identify discrepancies or gaps.
• Training & Best Practices
  • Present application usage strategies and industry best practices to utility clients to maximize system performance and operational efficiency.
  • Provide ongoing application support and troubleshooting throughout the implementation and post‑go‑live phases.
• Participate in after‑hours support rotation.
• Uphold NISC’s Statement of Shared Values.
• Perform other duties as assigned.

• 2–5 years of experience in software implementation or enterprise system configuration.
• Strong proficiency in SQL and relational database concepts.
• Comfortable working with legacy technology stacks (JavaScript, PHP) for integration purposes.
• Experience with data mapping, system integration, and workflow configuration.
• Familiarity with utility systems (MDMS, AMI, CC&B) is a plus.
• Basic understanding of project management principles.
• Strong analytical and problem‑solving skills.
• Excellent communication and customer engagement abilities.
• Ability to manage multiple short‑term projects in a fast‑paced environment.
• Occasional travel may be required.

• Medical, Dental, and Vision Insurance.
• Health Savings Account (HSA) with $100 monthly contributions from NISC.
• Wellness Rewards program: earn up to $800 additional dollars into your HSA each year.
• Dependent Care Flexible Spending Account (FSA) through Paylocity.
• Fully covered life insurance up to three times annual base salary.
• Fully covered short‑ and long‑term disability.
• 401(k) with employee match up to 6% and employer 4% salary contributions.
• PTO accrual levels based on years of service, 120 Life Leave Event hours, 9 paid holidays, and an annual holiday week.
• $2,500 interest‑free technology loan program.
• $25,000 employee educational assistance program.
• Volunteer, wellness, family events, and other employee perks supplied by our committees.
• Employee Assistance Program for life events.
• Benevolence Committee to support financial hardships.

Bachelor's degree in a business‑related field or equivalent experience preferred.

The physical demands described here are representative of those that must be met to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employees must be able to see, speak, and hear, and operate computer keyboards or office equipment, and stand, walk, and sit.

Management may modify this job description by assigning or reassigning duties and responsibilities at any time.

• Entry level

• Full‑time

• Information Technology
• Software Development