WebOps Specialist

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$75,000.00/yr - $75,000.00/yr

We are seeking a highly skilled Web Ops Specialist to join our team. This role is ideal for someone who loves solving technical challenges, thrives in a fast-paced digital environment, and can confidently step in to support or fill in for the Manager of Web Ops when needed. You'll work closely with SEO, Content, Web, and Account Strategy teams to ensure client websites run smoothly, securely, and efficiently.

This role serves as a technical backbone for the department – supporting migrations, launches, troubleshooting issues, coordinating with vendors, building internal tooling, and ensuring high‑quality delivery across all active client sites.

• Support and lead Word Press migrations, including DNS updates, hosting configuration, SSL provisioning, and quality assurance
• Troubleshoot issues in real‑time across plugins, themes, caching layers, DNS, hosting control panels, Word Press admin, Google tools, and marketing scripts
• Set up, configure, and maintain tools such as WP Engine, GoDaddy, Cloudflare, Nitro Pack, Gravity Forms, Contact Form 7, Akismet, Call Rail, and others
• Handle escalations from internal teams for urgent website bugs, outages, form failures, tracking issues, and performance incidents
• Maintain documentation and standard operating procedures for repeatable tasks

• Implement and audit Core Web Vitals, page speed optimizations, and site stability initiatives
• Monitor and address security concerns including spam filtering, firewall configuration, brute‑force protection, and plugin vulnerabilities
• Ensure plugin/theme updates are safe, compatible, and tested before deployment

• Serve as a day‑to‑day technical resource for internal teams
• Help manage and mentor junior team members
• Assist in ticket prioritization and workload planning for the Web Ops team
• Coordinate with outside partners and client‑side technical contacts

• Temporarily step in for the Manager of Web Ops as needed
• Represent Web Ops in cross‑department meetings
• Make informed decisions on task prioritization, technical escalations, and emergency responses
• Review deliverables and ensure quality standards are upheld

• 3‑5+ years experience with Word Press, hosting management, or technical website operations
• Strong understanding of DNS, CDNs, caching, performance optimization, and website architecture
• Proven ability to troubleshoot complex issues across technical stacks
• Familiarity with GA4, GTM, Call Rail, GSC, and ad tracking pixels
• Exceptional communication skills
• Familiarity with SEO fundamentals is a plus

• Experience with Cloudflare rules and redirects
• Experience with WP Engine or similar hosts
• Ability to read server logs
• Comfortable with basic scripting
• Experience with Core Web Vitals and performance metrics
• Experience with ACF, Elementor, Gutenberg, and custom Word Press setups

• A proactive problem‑solver
• Comfortable making decisions
• Highly organized and detail‑oriented
• Able to switch between deep troubleshooting and strategic support
• A steady presence for internal teams
• Excited to work in a remote environment

• Sites remain stable, fast, secure, and error‑free
• Internal teams feel supported
• Migrations and technical tasks are completed on time
• Escalations are resolved quickly
• The Manager of Web Ops can rely on you fully during coverage

• Starting salary $75,000
• Work remotely from home
• Unlimited PTO
• 100% Health Insurance (including fully employer‑funded coverage)
• $700 Quarterly training stipend for Professional Development

Seniority level: Mid‑Senior level

Employment type: Full‑time

Job function: Marketing

Industries: IT Services and IT Consulting

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