Insurance & Incident Review Analyst, Multifamily

Job Title

Insurance & Incident Review Analyst, Multifamily

The Incident & Insurance Review Analyst provides critical support to the Renter’s Insurance and Property Insurance & Incident Operations teams by monitoring program data, identifying potential risks, and flagging any anomalies or red flags for escalation to leadership. The role supports program managers through proactive reporting, dashboard maintenance, trend monitoring, and documentation. The Analyst translates complex data into clear, actionable insights.

• Monitor key data sets across renter’s insurance and incident reporting programs to identify trends, anomalies, or potential red flags.
• Develop, maintain, and enhance Smartsheet dashboards, trackers, and reports to support ongoing program oversight and compliance.
• Conduct routine data quality checks to ensure accuracy, completeness, and alignment with program requirements.
• Escalate potential risks, discrepancies, or irregular patterns to program managers and relevant stakeholders in a timely and clear manner.
• Document and summarize findings, meeting notes, and action items to support efficient follow-up and decision-making.
• Support the development and maintenance of standard operating procedures (SOPs) and process documentation.
• Assist in KPI tracking and reporting to monitor performance and compliance metrics for insurance and incident programs.
• Collaborate with cross‑functional partners to gather, validate, and organize data for strategic reporting and analysis.
• Help identify process improvement opportunities based on recurring issues or data patterns.
• Ensure key documents, records, and reporting materials are organized and easily accessible for audits, leadership review, or compliance needs.

• Analytical
  
  Skills:
  
  Ability to analyze large and complex data sets, identify patterns, and detect anomalies.
• Attention to Detail: High level of accuracy in reporting and documentation.
• Communication: Strong written and verbal communication skills for clearly presenting findings and recommendations.
• Problem Solving: Ability to think critically and flag issues proactively.
• Technical Proficiency: Experience with data tracking and reporting tools (e.g., Smartsheet, Excel), and comfort with automation or workflow tools.
• Collaboration: Ability to work closely with program managers and other team members to support shared goals.

Bachelor’s degree in Business Administration, Data Analytics, Risk Management, or a related field.

• 2+ years of experience in data analysis, risk operations, insurance administration, or a related field.
• Experience working with tracking tools, data visualization platforms, or reporting dashboards.
• Background in compliance, risk, or insurance-related environments preferred.
• Strong experience maintaining data accuracy and supporting operational processes.

This job operates in a professional office environment. The role may require occasional travel to meet with team members, vendors, or attend training sessions.

May require walking, climbing stairs, traveling between buildings, and remaining seated or standing for 85% of the time. Regular operation of office machinery.

Competitive pay ranging from $55,250 to $65,000. Comprehensive benefits package includes health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement plans, life and disability insurance, and paid/unpaid time off. The Equal Opportunity Employer statement applies.

Cushman & Wakefield is an Equal Opportunity Employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.