HR Analyst – Rewards & Recognition

Position: HR Analyst – Total Rewards & Recognition
Location: St. Louis

HR Analyst – Total Rewards & Recognition

Join to apply for the HR Analyst – Total Rewards & Recognition role at Copeland.

About Copeland

We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead.

Role Overview

At Copeland, we believe that recognizing and rewarding our people is key to driving engagement, performance, and a thriving workplace culture. As part of our Global Total Rewards team, you will play a critical role in supporting and evolving both our recognition strategy and broader Total Rewards initiatives. This role blends analytical, operational, and strategic support, with a strong emphasis on employee recognition as a foundational element of our total rewards philosophy.

Key Responsibilities Recognition Program Support

• Serve as the primary administrator for Copeland’s global recognition platform, supporting functionality, data integrity, and daily operations.
• Respond to user inquiries and issues, ensuring timely resolution and a positive user experience.
• Assist with updating platform content, configurations, and communications.

Reporting & Analytics

• Maintain reports and dashboards to track program usage, spend, and engagement.
• Compile and distribute recurring reports and ad hoc data requests to support decision-making.
• Support data validation and accuracy across systems and reports.

Financial Operations

• Support the invoicing and payment process for recognition and other Total Rewards vendors.
• Assist in tracking spend, reconciling invoices, and ensuring compliance with internal financial processes.
• Help maintain records and documentation for audits and internal reviews.

Vendor Coordination

• Serve as the day-to-day contact for recognition platform provider.
• Monitor service delivery, report issues, and escalate as needed.
• Assist with coordinating updates, feature releases, and communications with vendors.

Process & Compliance Support

• Support continuous improvement initiatives by helping to document and streamline processes.
• Ensure programs comply with internal policies and applicable tax or legal requirements.
• Maintain process documentation and support audit readiness.

Stakeholder & User Support

• Collaborate with HR, Communications, Finance, and regional teams to ensure consistent program delivery.
• Provide training materials and guidance to employees and managers on Total Rewards tools and processes.
• Promote awareness and use of Total Rewards offerings through ongoing support and communications.

Broader Total Rewards Support

• Provide administrative and operational support for Total Rewards projects, including benefits, compensation, and employee experience efforts.
• Assist in coordination, documentation, and communication for cross-functional rewards initiatives.

Required Qualifications

• 2–4 years of experience in recognition program support, HR operations, Total Rewards, finance, or systems administration.
• Strong analytical and reporting skills, including data accuracy and visualization.
• Excellent organizational skills with the ability to manage multiple priorities.
• Strong communication and interpersonal skills with a collaborative mindset.
• Proficiency in Microsoft Office, especially Excel.
• Authorization to work in the United States without sponsorship now and in the future.

Preferred Qualifications

• Experience working with global recognition platforms (e.g., Achievers, Workhuman, Bonusly).
• Familiarity with Workday or other HRIS systems.
• Understanding of global invoicing and accounting processes.
• Bachelor’s degree in Business, HR, Finance, or Information Systems.
• Experience with data tools such as Power BI.
• Spanish fluency is a plus.

Why Copeland?

At Copeland, you’ll join a team committed to delivering a meaningful employee experience through recognition and…