Linux Endpoint Technician

Who is Saint Louis University? Founded in 1818, Saint Louis University is one of the nation’s oldest and most prestigious Catholic universities. SLU, which also has a campus in Madrid, Spain, is recognized for world‑class academics, life‑changing research, compassionate health care, and a strong commitment to faith and service.

The Linux Endpoint Technician to support Red Hat Enterprise Linux (RHEL) desktops in academic and research environments. This role is ideal for a technician with hands‑on experience in Linux support, particularly in classroom and lab settings, who can work independently and communicate effectively with faculty, researchers, and IT colleagues.

• Provide technical support for RHEL‑based Linux desktops in academic and research areas
• Use tools such as RHEL Satellite Server to manage and maintain Linux endpoints
• Assist with system imaging, patching, configuration, and troubleshooting
• Collaborate with faculty and researchers to support specialized software and computing needs
• Write and maintain basic scripts to automate routine tasks and improve system efficiency
• Document procedures, configurations, and support resolutions
• Participate in endpoint lifecycle management and contribute to system security and compliance efforts
• Performs other duties as assigned

• Familiarity with RHEL Satellite Server or similar Linux management platforms
• Basic scripting skills (e.g., Bash, Python)
• Strong communication and interpersonal skills
• Willingness to handle complex challenges
• Ability to remain composed and solution‑focused in dynamic or challenging support situations
• Ability to work independently with minimal supervision
• Ability to communicate technical information to non‑technical people

• High School Diploma or the equivalent
• Two or more years of experience supporting Linux systems, preferably in academic or research environments
• Familiarity with RHEL Satellite Server or similar Linux management platforms.
• Basic scripting skills (e.g., Bash, Python).
• Strong communication and interpersonal skills.
• Ability to remain composed and solution‑focused in dynamic or challenging support situations.
• Ability to work independently with minimal supervision.

• Bachelor's degree in information technology or a closely related field
• Experience supporting Linux in higher education or research computing environments.
• Familiarity with classroom technologies and lab setups.
• Understanding of endpoint security and compliance practices

IT Technologists

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Saint Louis University is an equal opportunity/affirmative action employer. All qualified candidates will receive consideration for the position applied for without regard to race, color, religion, sex, age, national origin, disability, marital status, sexual orientation, military/veteran status, gender identity, or other non‑merit factors. If accommodations are needed for completing the application and/or with the interviewing process, please contact Human Resources at 314‑977‑5847.