Cloud Systems Administrator

Responsibilities:

Build, deploy, configure, and maintain cloud-based applications running on Windows and Linux operating systems and leveraging cloud services such as EC2, EBS, ELB, S3, and RDS. Provision stable AMIs, perform software installations, application upgrades, troubleshooting and maintenance.

Manage and oversee day-to-day cross-domain file transfers and batch processes.

Resolve a wide range of complex system failures addressing incident tickets in accordance with established procedures and Acceptable Quality Levels (AQLs).

Automate critical production processes through a variety of industry standard methods – cloud services, application, operating system, and scripting.

Achieve optimum system performance, availability, and security by assessing, identifying, implementing, and managing innovative technical, cloud, and cost-optimized solutions.

Execute cloud infrastructure modifications (i.e., storage, load balancing, instance resizing/tuning) with zero downtime and customer impact.

Coordinate systems maintenance in advance with customer and program offices to ensure balance between operational requirements and critical infrastructure, application, and security modifications.

Proactively monitor and review systems, security, and application logs, using a variety of methods, to mitigate risk and maintain compliance with NIST and IC directives.

Maintain close coordination with technical leads to maintain/adopt industry best practices/standards.

Perform backups and restores of operating, file, and database systems using established methods. Maintain user accounts and file systems.