Systems & Data Coordinator

Office

Location:

St. Louis, Missouri
Level: 1-3 Years of Experience
Department: Marketing

KAI Enterprises is seeking a detail-oriented and technology-driven individual to join our growing marketing team. The ideal candidate will have strong organizational, analytical, communication, and administrative skills to support and maintain the systems and platforms that power KAI’s marketing and business development efforts.
As Systems & Data Coordinator
, you will work closely with the Vice President of Marketing and Senior Director of Marketing and collaborate across Marketing, IT, Operations, and Business Development teams to manage and optimize KAI's marketing systems, data, and digital assets. This role will focus heavily on the administration, maintenance, and enhancement of Unanet CRM and Open Asset, KAI’s Digital Asset Management (DAM) platform, ensuring accurate data, efficient workflows, and high user adoption across the company.
In this role, you will assist with CRM administration, data management, reporting, dashboard maintenance, workflow improvements, and user support while helping maintain integrations between various internal platforms and future technologies.
The ideal candidate is highly organized, proactive, technically curious, and process-oriented with a passion for improving systems and operational efficiency. The successful candidate will thrive in a hybrid work environment and collaborate with team members across multiple offices.

• CRM & DAM Administration: Support the day-to-day administration, maintenance, configuration, user support, and ongoing enhancement of Unanet CRM and Open Asset platforms.
• Data Management & Integrity: Maintain accurate and up-to-date records of projects, pursuits, employees, clients, contacts, company information, awards, rankings, and digital assets through regular audits, clean-up efforts, and data standardization practices. Support the ongoing maintenance of client relationships, contact records, and business development data to ensure accurate information is available for company wide marketing and sales initiatives.
• Marketing Information & Data Governance: Maintain company information, awards, rankings, project statistics, client references, licenses, certifications, and other marketing resources while helping establish standards for CRM and digital asset data to ensure consistency, accuracy, and accountability across the organization.
• Open Asset & Digital Asset Management: Maintain KAI's digital asset library by organizing photography, employee headshots, project imagery, graphics, and related marketing assets. Ensure assets are properly tagged, categorized, associated with CRM project data, and readily available for proposals, presentations, and marketing initiatives.
• Employee Experience Profiles: Serve as Marketing's primary point of contact for employee resumes, biographies, project experience, certifications, professional affiliations, and headshots, ensuring information remains accurate and current.
• User Management: Assist with user setup, permissions, access management, licensing, security, and troubleshooting support for CRM and DAM systems.
• Workflow & Process Improvement: Support the development and implementation of workflows, automation tools, forms, notifications, and process improvements to enhance operational efficiency and user experience.
• Reporting & Dashboards: Assist in developing and maintaining standard dashboards, reports, widgets, and data visualizations to support marketing, sales, and leadership reporting needs.
• Business Development Tracking: Support Go/No-Go processes, opportunity tracking, hit rate reporting, and pipeline analytics to help inform business development strategy and…