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Technical Support Specialist — Frontline, Fast-Paced

Job in St. Louis, Saint Louis, St. Louis city, Missouri, 63105, USA
Listing for: Latch
Full Time position
Listed on 2026-10-11
Job specializations:
  • IT/Tech
    IT Support, Technical Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 45000 - 65000 USD Yearly USD 45000.00 65000.00 YEAR
Job Description & How to Apply Below
Position: Technical Support Specialist — Frontline, Fast-Paced Growth
Location: St. Louis

DOOR, formerly Latch, seeks a Technical Support Agent to assist DOOR customers across hardware, software, and connected building solutions. Join a dynamic team to diagnose issues, guide users through troubleshooting, document interactions, and escalate when needed. This hybrid role in St.

Louis requires ownership of cases and proactive customer communication. You will work with Zendesk and Salesforce, collaborating with Engineering, Product, and Operations to improve processes and knowledge

The following role is for a Technical Support Specialist — Frontline, Fast-Paced Growth with Latch.

This opening is for the Technical Support Specialist — Frontline, Fast-Paced Growth role at Latch.

We are seeking a motivated Technical Support Specialist — Frontline, Fast-Paced Growth to join Latch in St. Louis, MO, United States.

Consider building your career as a Technical Support Specialist — Frontline, Fast-Paced Growth at Latch.

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