ERP Analyst

Harris-Stowe State University is seeking an
ERP Analyst who enjoys solving problems, improving processes, and helping people get the most from technology.

In this role, you’ll play an important part in supporting and improving the University’s enterprise resource planning (ERP) environment and related administrative systems. You’ll work closely with colleagues across
Finance, Human Resources, Student Affairs, Enrollment Management, Academic Affairs, Institutional Research, and Information Technology to make systems more efficient, reliable, secure, and user-friendly.

This is a great opportunity for an analytical, service-minded technology professional who wants to do more than maintain systems. You’ll have the opportunity to
identify opportunities for improvement, streamline workflows, work with data and integrations, collaborate with vendors, and help shape technology solutions that support the University’s mission.

Harris-Stowe State University is seeking an
ERP Analyst who enjoys solving problems, improving processes, and helping people get the most from technology.

In this role, you’ll play an important part in supporting and improving the University’s enterprise resource planning (ERP) environment and related administrative systems. You’ll work closely with colleagues across
Finance, Human Resources, Student Affairs, Enrollment Management, Academic Affairs, Institutional Research, and Information Technology to make systems more efficient, reliable, secure, and user-friendly.

This is a great opportunity for an analytical, service-minded technology professional who wants to do more than maintain systems. You’ll have the opportunity to
identify opportunities for improvement, streamline workflows, work with data and integrations, collaborate with vendors, and help shape technology solutions that support the University’s mission.

Support & Improve Enterprise Systems

• Provide day-to-day administration, support, and maintenance of the University’s ERP and related enterprise applications.
• Troubleshoot issues involving user access, workflows, integrations, reporting, data integrity, and application functionality.
• Analyze business processes and recommend improvements, automation opportunities, and workflow enhancements.
• Help ensure ERP systems continue to meet the evolving needs of the University.

• Serve as a trusted technology partner and liaison between IT, functional departments, vendors, and institutional leadership.
• Work with Finance, HR, Student Affairs, Institutional Research, Enrollment Management, and Academic Affairs to understand business needs and translate them into effective system solutions.
• Provide responsive, customer-focused support and training to faculty, staff, and administrators.

• Develop, maintain, and troubleshoot data imports, exports, integrations, and automated processes between institutional systems.
• Write SQL queries and use reporting tools to analyze data and develop meaningful reports and dashboards.
• Help support data accuracy, integrity, security, and appropriate access across enterprise systems.

• Coordinate or participate in ERP upgrades, patches, testing, deployments, and configuration changes.
• Participate in user acceptance testing (UAT), change management, and implementation activities.
• Coordinate with third-party vendors on technical issues, escalations, software updates, and implementations.
• Support Single Sign-On (SSO), identity management, and role-based access initiatives.

• Maintain system documentation, technical procedures, workflow diagrams, and knowledgebase resources.
• Support FERPA compliance, data governance,…