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User Onboarding Specialist
Job in
Saint Louis, St. Louis city, Missouri, 63105, USA
Listed on 2026-10-17
Listing for:
Feuji
Full Time
position Listed on 2026-10-17
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support
Job Description & How to Apply Below
New User Onboarding Specialist
Saint Louis, Missouri
Delivers onsite new-user training and onboarding support at each acquired location, ensuring incoming employees are equipped to use new systems, devices, and processes from day one.
Reports to:
Service Desk Lead / Project Lead
- Deliver onsite new-user training sessions covering device usage, collaboration tools, and support processes
- Prepare and maintain up-to-date onboarding materials and quick-reference guides
- Support new-hire device setup and initial account activation alongside desktop/service desk teams
- Collect onboarding feedback to improve training materials for future integration waves
- Coordinate onboarding schedules with site leads and the Project Lead
- Provide first-line support during onboarding sessions and escalat
- 2+ years experience in training delivery, onboarding, or end-user support
- Strong presentation and interpersonal communication skills
- Comfort with M365, collaboration tools, and standard corporate IT environments
- Ability to travel to acquired site locations as needed
- Experience creating training content and documentation
- Background in change management or organizational readiness
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