Infrastructure Engineer

Support Curium’s server infrastructure services to ensure secure, reliable, and compliant operations. This role executes day-to-day server operations, monitoring and incident response, backup and restore activities, and contributes hands‑on resources to infrastructure projects (run vs. change). The Infrastructure Engineer participates in on‑call coverage and administers Active Directory server/computer objects and system‑required groups within delegated scope.

Work Schedule: M - F 8am - 5pm

Job description:

Support Curium’s server infrastructure services to ensure secure, reliable, and compliant operations. This role executes day-to-day server operations, monitoring and incident response, backup and restore activities, and contributes hands‑on resources to infrastructure projects (run vs. change). The Infrastructure Engineer participates in on‑call coverage and administers Active Directory server/computer objects and system‑required groups within delegated scope.

Work Schedule: M - F 8am - 5pm

• Operate day-to-day server administration activities (Windows/Linux, on-prem and/or cloud), ensuring stability, performance, and availability.
• Monitor infrastructure health and respond to alerts; troubleshoot issues and coordinate resolution with internal teams and/or service providers.
• Support ITSM processes (Incident/Problem/Change/Request) through ticket-driven execution, clear communications, and structured escalations.
• Execute standard operational tasks including service requests, housekeeping, documentation updates, and CMDB/configuration record hygiene.
• Perform backup operations: onboard servers to standard backup jobs, monitor job success/failures, remediate issues, and execute restores as requested.
• Support periodic restore testing and provide operational evidence/reporting to validate recoverability and compliance.
• Provide project support for server builds, upgrades, migrations, decommissions and improvements; collaborate with Architecture, Security, Network, and Application teams.
• Contribute to standardization and automation initiatives aligned with Curium Infrastructure Standards and security baselines.
• Participate in on-call rotation (after-hours/weekend as required), respond to major incidents, and support post-incident follow-up actions.
• Follow Curium SOPs and Quality system requirements (including GxP where applicable) and support internal/external audits.
• Active Directory (scoped): pre-stage and maintain server/computer objects in the appropriate OU prior to domain join; manage lifecycle actions (move/rename/disable) within delegated scope.
• Active Directory (scoped): manage AD security groups required for systems and servers (create/modify memberships/retire) in support of infrastructure and application dependencies, using approved/ticketed processes.
• Coordinate server-related Group Policy (GPO) needs through the approved governance process (request/approval workflow); implement only within authorized scope.
• Liaise with third parties maintenance companies
• Must maintain operational compliance with US and international regulatory agencies and guidelines (i.e. FDA, DEA, EU, HC, TGA, PIC/S, ISO, USP, NRC, cGMP, etc.).

Must-have Experience/Skills

• Experience in server operations / infrastructure support (Windows Server and/or Linux), including monitoring and troubleshooting.
• Working knowledge of ITIL/ITSM practices (Incident/Problem/Change/Request) in a ticket-driven operating model.
• Backup & restore operations experience (job monitoring, troubleshooting failures, restores, and recoverability testing support).
• Hands‑on execution of server onboarding activities (monitoring, backup, baseline verification, documentation).
• Active Directory experience (scoped to…