Data Analyst; ServiceNow Specialist

We are seeking a skilled Data Analyst with expertise in Service Now to join our team. The ideal candidate will have experience working with Service Now tables, Google Sheets, and data migration. This role involves mapping old records to new records in Service Now, maintaining and updating data, and ensuring accurate data scripting and migration.

• Work with Service Now tables and Google Sheets to manage and update data.
• Perform data scripting and migration tasks.
• Map old records in Service Now to new records.
• Manually maintain and update data in Google Sheets and Service Now.
• Test and upload data into Service Now.
• Collaborate with team members to ensure data accuracy and integrity.
• Focus on specific areas such as CMDB, SPM (Strategic Portfolio Management), and ITSM (IT Service Management).

• 3-4 years of experience as a Data Analyst or similar role.
• Proficiency in Service Now and Google Sheets.
• Strong understanding of table structures across Service Now.
• Experience with data scripting and migration.
• Ability to manually update and maintain data.
• Familiarity with the Strategic Portfolio Management module and its components (idea, demand, program, project).
• Excellent communication and collaboration skills.

• Experience with IT Service Management (ITSM) and foundation data.
• Ability to work with cross-functional teams and manage multiple tasks.