Critical Facilities Technician

Forever On! From the start in 2008, T5 has been focused on supporting enterprise and hyperscale customers with customized data center solutions. Today, we remain dedicated to an unrivaled level of quality that extends across the lifecycle of the core data center, from customized turnkey development, facilities management and data center operations to customized construction needs worldwide. The world’s biggest companies trust T5 with their data center operations.

At T5, our success is fueled by our team. With over 400 engineers, technicians and professional staff, we’re proud to foster an inclusive culture of excellence and progression dedicated to serving our customers.

The Critical Facilities Technician (CFT) is responsible for all aspects of data center operations related to critical and non‑critical infrastructure, equipment and systems. The CFT will maintain continued operational excellence by adhering to company standards and industry best practices while fostering an ongoing learning mindset.

• Operate and maintain critical and non‑critical data center infrastructure, equipment and systems.
• Work with a team of CFTs to deliver total availability (100% uptime) while minimizing risks.
• Monitor power, cooling capacity and environmental conditions within the data halls.
• Utilize a Computerized Maintenance Management System (CMMS) to manage all planned and unplanned work.
• Perform preventive maintenance on electrical and mechanical equipment.
• Assist with the development, revision and execution of approximately 200 operating procedures and preventive maintenance inspections, performing quality control reviews to ensure accuracy, clarity and continual improvement.
• Assist with the development of data center standards and policies when necessary.
• Resolve electrical and mechanical issues quickly while minimizing risk and properly communicating issues to the appropriate chain of command.
• Respond to emergencies and critical issues and work independently and as a team toward complete recovery.
• Troubleshoot and document technical issues, escalating as appropriate, and ensuring issue resolution.
• Assist with planning on all corrective issues.
• Assist with and/or complete physical and logical installations of T5 services.
• Maintain accurate facility data including rounds, PM work orders, change management, etc.
• Maintain strict adherence to change control activities.
• Manage assigned workflow tasks to provide timely turnaround.
• Escort and work effectively with outside contractors, ensuring they abide by critical facility work rules.
• Complete facility rounds at the beginning of each shift to ensure data center and grounds upkeep.
• Follow T5 data center corporate policies and procedures.
• Participate in facility training programs regularly.
• Assist in facility operations as required.
• Participate in construction and commissioning as directed by the CFM.
• Work shifts to support 24×7 data center operation with flexibility to cover other shifts.
• Provide on‑call emergency support as required.
• Adhere to all federal and local safety laws.
• Complete other duties consistent with the role as assigned by T5FM management.

• High school degree, required.
• Prior military or technical school training, preferred.
• Five or more years’ experience in mission‑critical environments.
• Electrical or mechanical license preferred.

• Ability to stand, walk, sit, climb, and balance.
• Ability to stoop, kneel, crouch, and crawl using both arms and legs.
• Ability to lift minimum 60 lbs.
• Ability to reach with both hands and arms.
• Ability to grasp, push, and pull objects.
• Ability to use hands and arms to reach, handle, feel, and type.
• Ability to see at close and distance ranges and correctly distinguish color.
• Ability to work both inside and outside.

T5 Data Centers is an equal opportunity employer committed to diversity and inclusion. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

Full‑time

Associate

Other

Software Development and IT Services and IT Consulting