Food Pantry Manager

Pay Type:

per hour Benefits:
Health, dental, and vision insurance;
Paid time off and holidays;
Retirement plan

The International Institute of St. Louis (IISTL), in collaboration with Operation Food Search, launched a community food pantry serving approximately 100 families each week. The pantry provides culturally appropriate, healthy food to New Americans and neighbors, helping individuals and families thrive while strengthening the St. Louis region.

The Food Pantry Manager is responsible for overseeing all aspects of this successful and growing program, including operations, volunteers, partnerships, compliance, and reporting. This role works closely with community volunteers, New Americans, staff, and partner organizations. A love of people, cultural humility, and a commitment to multiculturalism are essential.

The Food Pantry Manager upholds and advances the International Institute's mission, vision, goals, and values through high-quality, equitable, and dignified food access.

Manage and implement all key components of the Food Pantry program and oversee daily operations

Ensure the pantry meets departmental milestones, goals, and performance metrics

Monitor program impact and outcomes, using data to inform improvements

Prepare reports on program progress and outcomes for internal leadership, funders, and community stakeholders

Coordinate external evaluations and internal assessments as needed

Adhere to approved budgets and monitor program expenditures to ensure financial accountability

Collaborate with IISTL staff, community partners, and stakeholders to support program success

Assist in the development of grant applications and proposals related to food access and pantry operations

Support volunteers and staff with food ordering, stocking, and facility readiness

Assist with the recruitment, onboarding, and training of pantry volunteers

Organize workflows and delegate responsibilities to volunteers

Supervise volunteers during day-to-day pantry operations, especially on Fridays

Provide constructive feedback and ongoing support to volunteers

Foster a collaborative, team-oriented environment through regular meetings and training

Ensure the pantry facility is clean, safe, welcoming, and culturally responsive

Engage with community members related to pantry initiatives and food access projects

Develop and maintain knowledge of food resources and food insecurity trends in the region

Participate in departmental and organizational meetings and events

Perform other duties as assigned to support the successful operation of the Food Pantry and IISTL

Bachelor's degree required, preferably in Social Work or a related field, or equivalent relevant experience

Minimum of five (5) years of related professional experience with increasing levels of responsibility

At least two (2) years of experience managing human service programs, including supervision of staff and/or volunteers

Demonstrated ability to manage multiple priorities and meet deadlines in a fast-paced environment

Strong organizational, leadership, and team-building skills

Proven program management and strategic planning abilities

Ability to analyze complex situations, identify challenges and opportunities, and develop effective solutions

Excellent written and verbal communication skills

Experience developing and managing program budgets with accountability

Understanding of nonprofit environments, including legal, ethical, and compliance standards

Genuine passion for IISTL's mission and commitment to serving diverse communities

Strong planning, organization, and attention to detail

Proficiency in Microsoft Office (Word, Excel, Outlook)

Excellent problem-solving, analytical, and critical-thinking skills

Ability to handle confidential information with discretion

Flexibility and adaptability in a dynamic work environment

Valid driver's license and access to a personal vehicle (mileage reimbursement available for program-related travel)

Get ready to make a difference in the lives of refugees every day! If you believe that this position matches your…