QA Supervisor

Job Title:

QA Supervisor Job Description

The QA Supervisor will report to the Food Safety and Quality Manager and will directly oversee employees in the QA Lab. This role is essential in supervising and implementing quality programs while ensuring compliance with organizational policies and applicable laws.

PAY - $70k - $90k

• Interview, hire, and train employees, while planning, assigning, and directing work.
• Appraise performance, reward, and discipline employees as necessary.
• Provide coverage and support in the absence of the Food Safety and Quality Manager.
• Implement and continuously improve quality programs at the Elk Grove Village facility.
• Identify and resolve problems, reporting food safety and quality issues to management.
• Implement components of the quality assurance program, including data analysis, systems evaluation, and product assessment.
• Direct hardware inspections and systems audits to ensure adherence to management system procedures.
• Conduct raw material, in-process, and finished goods quality inspections.
• Communicate effectively in Spanish, both written and orally.
• Guide personnel in special test procedures to analyze product materials.
• Compile and analyze test information to assess process or equipment efficiency and diagnose malfunctions.
• Investigate product complaints and respond to vendors or customers as needed.
• Establish or adjust work procedures to meet testing schedules.
• Train lab staff on safety topics, quality procedures, and business updates.
• Participate in and support corporate and plant initiatives, including GMP, HACCP, SQF, and other quality systems.
• Engage in customer, regulatory, and third-party audits as required.

• Background in food science, chemistry, biology, microbiology, sensory, food packaging systems, and/or food engineering.
• 3-7 years of practical experience in Food Safety, Quality Management, Production, or Project Management in the food industry.
• Strong critical thinking, analytical, and problem-solving skills.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Word, Excel, and PowerPoint.
• Experience with food quality systems such as SQF, HACCP, and GMPs.
• HACCP certification.
• Ability to drive continuous improvement and affect change through indirect leadership.

• Experience in quality assurance specific to food manufacturing, particularly with chocolate products.
• Strong interpersonal, communication, coaching, and conflict management skills.
• Ability to write and implement policies and procedures.
• Willingness to travel infrequently.

The position is based in a manufacturing and lab environment. The role offers an opportunity to join a quickly growing and innovative team.

This is a Permanent position based out of Saint Louis, MO.

The pay range for this position is $70000.00 - $90000.00/yr.

Health & Wellness:
Medical, dental, and vision insurance. Health savings accounts (HSA) or flexible spending accounts (FSA). Mental health support and employee assistance programs. Wellness programs, fitness reimbursements, or gym discounts. Financial & Retirement:
Competitive salary and performance-based bonuses. 401(k) or other retirement savings plans with employer match. Life and disability insurance. Commuter benefits or transportation stipends.

This is a fully onsite position in Saint Louis,MO.

This position is anticipated to close on Jan 15, 2026.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email actalentaccom