Customer Service Rep; Florissant Ave

Position: Customer Service Rep(01594) - 10486 W Florissant Ave
Company Description

Job Description

Join our team as a Customer Service Representative at our Dellwood location! We're looking for friendly, customer-focused individuals to provide exceptional service at our busy store located at 10486 W Florissant Ave.

* Greet customers warmly and assist them with their orders

* Answer phone calls professionally and efficiently process orders

* Prepare food items according to company standards

* Handle cash transactions accurately and maintain a balanced register

* Collaborate with team members to ensure smooth operations during busy periods

* Maintain a clean and organized work environment

* Assist with various cleaning tasks as needed

* Provide helpful information about our products and promotions

* Address customer concerns and resolve issues in a friendly, empathetic manner

* Adapt to changing priorities and maintain a positive attitude during peak hours

Qualifications

* Excellent customer service skills with a friendly and professional demeanor

* Strong verbal communication abilities for clear interactions with customers and team members

* Basic math skills for accurate cash handling and order processing

* Ability to follow directions and adhere to company policies and procedures

* Physical capability to lift up to 25 lbs. and stand for extended periods

* Flexibility to work weekends, holidays, and various shifts as needed

* Multitasking abilities to handle multiple orders and tasks simultaneously

* Attention to detail to ensure order accuracy and cleanliness standards

* Team player mentality with a willingness to assist coworkers

* Positive attitude and resilience in a fast-paced environment

* High school diploma or equivalent preferred (not required)

Additional Information