Strategic Account Executive

USA, Missouri Area. We are currently looking to fill positions with candidates that reside in the Missouri Area.

We are currently seeking a Strategic Account Executive is responsible for owning the strategic, executive-level, and commercial partnership with high-value electrophysiology (EP), cardiology, and heart failure practices across enterprise hospital systems and IDNs. This role ensures Pace Mate delivers measurable clinical, operational, and business value while driving long‑term account growth, retention, and expansion.

The Strategic Account Executive operates above day‑to‑day operational support, focusing on executive alignment, strategic planning, escalation management, renewals, and upsell opportunities. This role leads Quarterly Business Reviews, partners cross‑functionally to resolve high‑impact issues and driving growth through upselling and strategic expansion.

The Strategic Account Executive plays a critical role in strengthening customer loyalty, expanding enterprise adoption, and generating references that support future sales growth and market expansion.

Pace Mate offers those employees working full‑time a robust compensation and benefit package to include Health and Prescription coverage, Dental, Vision, Long‑Term Disability, Short‑Term Disability, AD&D, Flexible Spending Account, Healthcare Savings Account, 401k Retirement Savings, Discount Program, Employee Assistance Program, Financial Wellness Program, Paid Time Off, Identity Theft Protection, Legal Insurance, Hospital Indemnity, Critical Illness, and Accident Coverage.

• Serve as the strategic and executive point of contact for accounts in assigned geography
• Build and maintain trusted relationships with executive, clinical, and operational leadership
• Collaborate with Sales, Marketing, Product, Clinical, and Customer Success teams to drive strategic outcomes
• Gain a deep understanding of customer clinical strategy, operational priorities, and business objectives
• Translate operational performance into executive‑level insights and ROI
• Lead and present Quarterly and Annual Business Reviews
• Identify, position, and close upsell and expansion opportunities
• Serve as escalation owner when issues impact clinical trust, executive confidence, or commercial outcomes
• Serve as the lead point of contact for all Key Accounts while building and nurturing trusted, long‑lasting relationships
• Collaborate with Sales, marketing, product development and customer success teams to ensure business progress
• Gain a deep understanding of the client’s clinical & business strategy, clinical workflows and needs
• Develop tactics that will deliver the most appropriate products or services
• Use of communication skills to present to and influence key stakeholders in the sales process
• Provides clients with product information, demonstrations, analytics, etc
• Create key opinion leaders / reference sites within each current Key Account customer & region
• Responsible for both maintaining and growing business in contracted groups
• Manage expenses within budget
• Re‑Sign current customers on longer term agreements and contract renewals
• Active involvement in weekly and quarterly sales planning process

• Own the strategic health, retention, and growth of assigned enterprise accounts
• Maintain multi‑year account plans aligned to customer goals and Pace Mate strategy

• Lead Quarterly and Annual Business Reviews
• Align Pace Mate solutions to executive priorities and enterprise initiatives
• Drive Enterprise‑wide standardization

• Drive expansion through additional clinics, service lines, or offerings
• Support pricing…