Manager, Safety and Security

Time Type:
Full time Remote Type:
Job Family Group:
Market Operations

Job Description

Summary:

The Market Safety and Security Manager leads the execution of the company’s safety strategy at the market level, implementing corporate programs and developing local programs into practical, clearly defined processes and actions that protect associates and prevent workplace injuries. This role partners with operations, sales, HR, and other market and function leaders to drive strong safety practices and culture through proactive risk mitigation, regulatory compliance, and continuous improvement.

Serving as a trusted advisor to senior leadership, the Safety and Security Manager oversees injury and incident prevention, incident response and investigations, OSHA & DOT compliance, training, and emergency preparedness across warehouse, delivery, sales, and merchandising functions. This position is accountable for measurable improvement in market safety key performance indicators. Success in this role requires strong influence, operational partnership, and a hands‑on approach, to sustaining safe, efficient, and compliant environments.

• Lead and Facilitate Injury and Incident Prevention Programs
• Coordinate and support monthly safety committee meetings
• Coach committee members and people leaders on safety leadership, best practices, and regulatory responsibilities
• Develop, implement, and reinforce standard safety and security policies and procedures
• Facilitate incident reviews, root cause analysis, and corrective action planning
• Ensure accurate documentation of all security and safety-related incidents and follow‑up actions
• Conduct regular on‑site and off‑site safety and security walks and observations to proactively identify risks
• Train and empower operations and sales leaders to serve as effective safety and security champions
• Conduct and monitor weekly warehouse and driver safety observations to proactively identify unsafe acts and conditions
• Incident Management (Accidents, Injuries, Near Misses)
• Coach Supervisors to lead and facilitate incident investigations, ensuring thorough evidence gathering and root cause analysis
• Coordinate timely internal and external reporting for all safety incidents and near misses
• Collaborate with operations leaders to investigate and address vehicle‑related incidents involving bodily harm
• Collaborate with operations leaders to implement corrective and preventive measures to reduce incident recurrence
• Partner with workers’ compensation insurers, HR, Legal, and Operations to determine work‑relatedness, minimize claim impact, and support return-to-work efforts
• Facilitate monthly market leadership incident reviews to align on trends, return to work plans, and improvement opportunities
• Lead and Facilitate Security and Loss Prevention initiatives
• Partnering with Operations and Sales Managers, Human Resources, etc.
• Oversee and maintain security systems, including cameras, alarms, access control systems and badging.
• Manage relationships and performance of onsite security vendors to ensure effective operations.
• Oversee security protocols, policies, and procedures to protect staff, property, and assets.
• Collaborate with local management and stakeholders to resolve security concerns effectively.
• Delegate secondary Security on‑site for back‑up (Warehouse Manager or Executive Admin to assist)
• Regulatory Compliance (OSHA, DOT, EPA)
• Lead implementation and ongoing management of OSHA compliance programs, including required training and inspections
• Ensure readiness for regulatory audits, investigations, and emergency response activities
• Maintain accurate OSHA 300/300A logs in partnership with HR and third‑party providers
• Monitor training completion and partner with leaders to address…