Security Account Lead - Client Relations & Ops

Company Overview:

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Lead the Team. Build the Relationship. Make an Impact.

Allied Universal is seeking an experienced and motivated Account Manager to lead security operations for an assigned client in St. Louis, MO.

This is an opportunity for a strong leader who enjoys working directly with both employees and clients. As the Account Manager, you'll be responsible for the day-to-day success of the security operation, leading and developing your team while ensuring we consistently deliver the level of service our client expects.

• Salary: $75,000/year

• Full-Time Leadership Position

• Location:
  St. Louis, MO 63103

• Lead and develop a team of security professionals

• Build strong relationships with the client and employees

• Oversee staffing, scheduling, training, and daily operations

• Identify challenges and take action to keep the account running successfully

• Opportunity for continued advancement with a global security leader

A valid driver's license meeting Allied Universal's driver policy requirements is required.

If you're a hands-on leader who can develop people, build client relationships, and take ownership of an operation, we want to hear from you.

Join Allied Universal and take the next step in your leadership career!

RESPONSIBILITIES:

• Under the direction of the Account Manager, this position assists with the coordination of all aspects (technical and managerial) of executing the security contract at the assigned location. Assigns work tasks to Security Professionals and directs their work throughout the day
• This position is the first direct supervisory contact for shift supervisors (if applicable to site) or for Security Professionals, regarding performance, operations, and department needs. Responsible for supervising, motivating, coaching and training Also responsible for evaluating the work performance of Security Professionals and making recommendations regarding assignments
• Responsible for making sure that Post Order manual and all other post and training information is being properly maintained and updated, and that the Post is being properly maintained, cleaned and organized
• Assist the Account Manager in conducting interviews and evaluating new employees. Responsible for conducting on-the-job training, in coordination with Shift Supervisors, of new employees assigned to post, or when changes to post orders are made. This may include orientation to the post, review of post orders, routine responsibilities, and how to respond to emergency situations or specific client needs;
• Oversees all reports, logs and pass downs generated by and for the Security Department. Distributes communications and other information to Security Professionals at post as directed
• Manages and supervises all sub-units within the Security Department, such as fire control room, command center, and loading docks as applicable to job site. May generate work orders and attached paperwork for extra security coverage requests
• Responds to minor incidents (internal to Security Professionals and/or external to client location) that occur, ensuring appropriate action is taken, all reports are properly completed, and appropriate parties are notified in a timely manner
• Identifies any personnel problems occurring at posts, such as payroll issues, employee relations complaints or other concerns, and forward any such issues to Account Manager or…