Plumbing Excavation Sales Specialist Job Saint Louis area,St. Louis Missouri USA,Trades / Skilled Labor

Location: St. Louis

At Hoffmann Brothers, we stand committed to our mission of Improving Life in Every Home – our customers, our employees, and the communities we serve. For over 40 years, we have been industry leaders in HVAC, plumbing, electrical, and appliance repair for residential and commercial properties in St. Louis and Nashville, TN. Recognized with multiple Top Workplace and industry awards, we prioritize taking the best care of our employees, believing they will in turn provide exceptional service to our customers.

We value your career growth at Hoffmann Brothers. Whether you're new to the trades and interested in our free trade training programs or a seasoned professional looking to develop your craft or leadership skills, we have a pathway for you!

Summary of Job:

We are seeking an experienced Plumbing Excavation Sales Specialist/Camera Professional in St. Louis to operate camera and locating equipment within our Plumbing Underground Department. Ideal candidates will have superior customer service skills, excellent problem-solving abilities, and thrive in a challenging environment. If you're eager to grow your career with a stable company as a vital team member, we encourage you to apply today!

Responsibilities include:

Using camera equipment to assess line conditions

Utilizing line locating equipment for accurate mapping of Sanitary, Storm, and Water line systems

Listening to customer needs, assessing, and creating tailored solutions

Creating accurate, complete proposals that are easily transferred to our Fulfillment/Service teams

Building rapport with customers to foster relationships and support them through the buying process

Understanding city requirements, permits, and regulations

Partnering with our fulfillment/service and customer experience teams to ensure overall success

Maintaining organization, motivation, flexibility, and teamwork

Communicating clearly and confidently with customers throughout the service experience

Adjusting communication style to enhance customer experience

Documenting detailed job notes in customer accounts for future reference

Sharing thoughts and experiences with coworkers in meetings and one-on-one interactions

Being open to new ideas and process improvements to enhance efficiency and effectiveness

Communicating regularly with dispatchers to update job status for scheduling

Keeping workspace and company vehicle clean and organized

Working safely and promoting safety among team members

Sales experience is required; technical experience is not

Previous in-home services experience is strongly preferred

All employees must prioritize safety and adhere to OSHA requirements as applicable.

Physical Demands and

Working Conditions:

This role requires sitting, standing, walking, kneeling, squatting, stooping, handling controls, hearing, and talking regularly. Employees must reach with hands and arms, climb ladders, work in hot/cold environments and crawl spaces, and frequently lift/move up to 50 lbs. Vision abilities include close vision and focus adjustment. The work environment varies seasonally and involves outdoor work with potential interruptions and changing priorities.

Effective communication with customers, vendors, and colleagues is essential.

Benefits include:

401(k) and matching
Company car
Dental and vision insurance
Employee assistance program
Employee discounts
Flexible spending and health savings accounts
Health and life insurance
Paid time off and training
Professional development support
Referral program

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