Case Manager

Employment Case Manager – Fathers & Families Support Center

Full‑time, non‑exempt position at Fathers & Families Support Center. Base pay $20.00–$22.00 per hour; actual pay based on skills and experience.

Identify employment opportunities and conduct job readiness training for all participants enrolled in the program.

• Complete detailed needs assessment to determine individual eligibility and identify barriers to employment.
• Develop and maintain relationships with area employers seeking to hire FFSC clients.
• Assist clients in job search and placement opportunities, providing training in job search and interview techniques.
• Ensure completion of employment verification forms by graduates and employers.
• Meet regularly with team to review employment and educational status of participants.
• Submit regular reports detailing employment status, employer contracts, and client performance evaluations.
• Provide job leads, post‑employment support, and job retention support to participants.
• Attend all staff meetings, partner meetings, and community events as required.

• Knowledge of human behavior, performance, and individual differences.
• Ability to build relationships, establish trust, and demonstrate oral comprehension and problem sensitivity.
• Resilience, tenacity, high personal integrity, and passion for FFSC mission.
• Independent work and teamwork with multitasking and meeting tight deadlines.
• Proficiency in Microsoft Products; experience with Apricot, Social Solutions, or ETO is a plus.
• Strong data management and analysis skills with excellent written and verbal communication.
• Understanding and practice of the NASW code of ethics.

• Associates Degree required;
  Bachelor’s Degree preferred.
• Experience working with men needing direction related to responsible fatherhood.
• Previous experience in career services or job placement.
• Valid Missouri driver’s license and reliable insured vehicle for transportation.

• Competitive pay based on experience; 401(k) plan with 6% employer match.
• 95% employer‑paid medical; partial payment toward qualified dependents coverage; FSA/HSA options.
• Low‑rate dental and vision coverage; employer‑paid life insurance, STD/LTD plus buy‑up options.
• Generous PTO package with 14 paid holidays; flexible work/life balance.
• Discount program, additional voluntary benefits, partial cell phone reimbursement, and paid mileage.
• Annual staff retreat and opportunity to be part of a fantastic mission‑driven agency.

This job description does not list all duties of this position. Performance of other duties may be requested, and other related duties may be assigned. FFSC reserves the right to revise this description at any time. This job description is not a contract for employment.

Fathers & Families Support Center is an equal opportunity employer in compliance with federal, state, and local laws.