Program Coordinator - Social Services

Program Coordinator – Social Services

Employer: Fathers & Families Support Center

Location: St. Louis, MO

Base Pay Range: $50,000.00 – $55,000.00 per year

Full-time / Exempt

• Provide leadership to the program department and assist in managing, planning, and completing activities related to the monitoring, documentation, and reporting of programs.
• Oversee staff, including timesheets, PTO requests, coaching, and daily communication with the Director.
• Assist with day‑to‑day duties and recruitment efforts for the department.
• Manage ongoing case management of the team, ensuring weekly contact with graduates for at least one year after graduation to monitor program goal achievement.
• Complete and distribute class rosters, facilitate peer and family support groups, develop and select topics and programs, and secure outside guest speakers.
• Assist with the development and/or facilitation of staff trainings and in‑service education specific to the social services team; provide presentation of services; travel to multiple locations.
• Serve as liaison to collect monthly statistics/data and prepare monthly summaries.
• Provide onboarding, training, and assistance to new hires, staff, and subcontractors.
• Prepare reports for and participate in all staff and department meetings and facilitate meetings as necessary.
• Utilize community resources and social support systems to assist the team in aiding clients with reaching self‑sufficiency.
• Oversee bonding activities, distribution of incentives, bus tickets, and gas cards.
• Observe parent/child interactions and process child abuse/neglect applications as needed.
• Serve as backup to the Director and attend all staff meetings; travel and attend external events as needed.

• Effective verbal and written communication skills and strong interpersonal skills.
• Ability to utilize agency and community resources to meet goals.
• Organize and present information; team oriented and able to work independently.
• Understanding and practice of the NASW code of ethics.
• Proficiency in MS Office Suite.

• Master’s Degree in social work, counseling, psychology, or management preferred. Bachelor’s degree in a related field combined with experience may be sufficient. Minimum of 3 years’ experience.
• Competence in working with men and women who need direction related to parenting issues.
• Valid Missouri driver’s license and reliable, insured vehicle.

• Competitive pay based on experience; 401(k) plan with 6% employer match.
• 95% employer‑paid medical; partial payment toward qualified dependents coverage; FSA/HSA options.
• Low‑rate dental & vision coverage; employer‑paid life insurance, STD/LTD plus buy‑up options.
• Generous PTO package with 14 paid holidays; flexible work/life balance.
• Discount program, additional voluntary benefits, partial cell phone reimbursement, and paid mileage.
• Annual staff retreat and opportunity to be part of a mission‑driven agency.

This job description does not list all the duties of this position. Performance of other duties may be requested and other related duties may be assigned. FFSC has the right to revise this description at any time. This job description is not a contract for employment.