OVP Outreach Case Manager

SUMMARY OF DUTIES

(Responsibilities to include but not limited to the following)

• Work second shift (3p.m. to 11p.m.)
• Act as back up Manager on Duty for the second shift (3p.m. to 11p.m.
• Go to the St. Louis Office of Violence Prevention Kickbacks on weekends when necessary
• Find viable referee agencies for youth 14-17 that utilize the Youth Assessment Center (YAC) s ervices
• Follow up and check in on the success of the referral placements quarterly
• Collect data and help with report outs on the outcomes of referral placement of the YAC
• Responsible for establishing and maintaining good relationships with appropriate boundaries with youth.
• Responsible for client intake and administration of various assessments such as Casey Life Skills Assessments.
• Support individuals to identify client needs and creates individualized treatment plans that represent the best interest of the client and ensures their views and preferences.
• Initiates crisis intervention counseling to youth and to families as needed.
• Collaborate with interdisciplinary team to: identify the best possible approach to providing services to the youth in the Community-based Programs.
• Integrates and continuously supports a Trauma Informed culture through treatment planning and daily interactions, advocating with and on behalf of individuals, according to their needs and wishes.
• Provide information or refer individuals to established and preferred public or private agencies or community services for assistance.
• Developing, organizing, and conducting life skills and group activities to prevent and resolve problems related to human relationships and self-care.
• Transport and accompany youth to appointments outside of Covenant House Missouri.
• Role model positive behaviors and coping skills for youth demonstrating strength-based approach in all interactions and utilizing aspects of Trauma Informed Care and Positive Youth Development.
• Record and maintain records, required paperwork, and documentation according to agency policy & procedures
• Lead, plan, and facilitate various team and individual meetings for the purpose of sharing information in regard to youth.
• Responsible for proper administration of medication and first aid per CHMO policies and guidelines.
• Assist in planning, scheduling, and implementation of on and off site community activities.
• Provide agency presentations in the community to schools, service providers, and other community based groups and organizations.
• Represent the agency at community based fairs and events.
• Provide outreach and case management services to youth living in the community.
• Establish working relationships with fellow team members to build trust and confidence enabling you to constructively challenge practices and procedures that need to be improved, changed or eradicated.
• Actively engage with volunteers/partners assigned to the Community-based programs.
• Participate in all required trainings and staff meetings, completing at least 40 hours of training annually.
• Act in accordance with all organizational and legal protocol, policies, and procedures.
• Will provide programming to prevent and divert youth from juvenile justice and child welfare systems by acting as a point of contact for referrals for youth, assessing and identifying underlying behaviors and needs.
• Perform other duties as assigned.

SUPERVISORY DUTIES

No direct reports

WORKING RELATIONSHIPS

Regular internal contact with all CHMO staff, outside contact with vendors and suppliers, and regular contact with outside agencies.

KNOWLEDGE, SKILLS, & ABILITIES

Preferred Education & Experience

Bachelor's degree

Two (2) years' experience

Knowledge/Skills

• The ability to work cooperatively with others to achieve shared goals, showing diplomacy and flexibility when there are conflicting opinions; supporting other people's performance to achieve the best possible results.
• The ability to take control of a situation and to lead by empowering others into an effective team. Inspiring and energizing others to carry out tasks and achieve goals by displaying a clear sense of direction and values.
• The ability to relate to, and feel comfortable with, people at all levels and to be able to make and maintain good…