Community Behavioral Health Liaison

Job Title:

Community Behavioral Health Liaison

Location:

Saint Louis, Missouri

Department: VB Adult Community Services

Employment Type:

Full Time

Join our compassionate and collaborative team as a Community Behavioral Health Liaison, where you will play a vital role in connecting individuals to critical behavioral health and community-based services. This position offers the opportunity to make a meaningful impact by supporting individuals in accessing care, navigating systems, and achieving stability and improved wellbeing. If you are passionate about advocacy, relationship-building, and helping others overcome barriers, this role allows you to contribute to a mission-driven organization focused on recovery, resiliency, and community integration.

In this role, you will act as a liaison between clients, providers, and community resources to ensure coordinated, person-centered care. You will help identify client needs, facilitate service connections, and support collaboration across multidisciplinary teams to improve outcomes. This position offers…

• Employee Assistance Program– 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost
• Mileage Reimbursement – Company paid for work-related travel
• Employee Discounts – Hotels, Theme Parks & Attractions, College Tuition
• Workplace Culture– An environment that promotes wellbeing, values each individual, and supports a positive and collaborative workforce
• Additional Perks & Benefits– Scroll down to bottom of this post to learn more

• Serve as a liaison between clients, providers, and community resources to ensure coordinated care
• Engage individuals and assess needs related to behavioral health, social services, and community support
• Facilitate referrals and connect clients to appropriate services including medical, mental health, housing, and social supports
• Collaborate with interdisciplinary teams to develop and support individualized service plans
• Advocate on behalf of clients to reduce barriers to care and improve access to services
• Build and maintain relationships with community partners and service providers
• Monitor client progress and follow up to ensure continuity of care
• Maintain accurate and timely documentation in accordance with organizational and regulatory standards
• Participate in team meetings, case reviews, and program development activities
• Support outreach efforts and community engagement initiatives
• Promote a recovery‑focused, trauma‑informed, and culturally responsive approach to services
• Perform other duties as assigned by leadership

• Bachelor’s degree in social work, psychology, counseling, or a related human services field preferred
• Relevant experience in behavioral health, case management, or community services may be considered in lieu of education
• Knowledge of community resources and behavioral health systems preferred

• Must have a valid driver’s license with an acceptable driving record and current auto insurance
• Strong communication and relationship‑building skills
• Ability to work effectively with diverse populations and maintain confidentiality
• Strong organizational and time‑management skills
• Ability to multi‑task and respond effectively in a fast‑paced environment
• Ability to collaborate with interdisciplinary teams and community partners

• Ability to exert up to 10 pounds of force occasionally
• Ability to perform repetitive hand, finger, and arm movements for typing and documentation
• Ability to sit for extended periods with occasional walking or standing
• Ability to meet the physical demands of a sedentary work environment

• Paid…