Assistant Director of Case Management

St Louis, MO, US,

Good Shepherd Children & Family Services provides the highest quality foster care and treatment foster care, adoption, expectant parent counseling, maternity shelter, pregnancy services and advocacy. In response to the call of Jesus Christ, the Good Shepherd, to help those in need, we connect children with families and keep families connected.

Catholic Charities of St. Louis, Good Shepherd Children and Family Services, is seeking an Assistant Director of Case Management Services. Under the direction of the Director of Case Management, responsible for direct supervision of Foster Care Supervisors managing foster care teams in St. Francois and Jefferson County. This is a full-time position responsible for assisting and supporting the Director of Case Management in leadership and direction of the case management program.

This position will assist the Director in assuring that services are provided in compliance with accreditation, state licensing and contractual standards and are in accordance with the teachings of the Catholic Church. This position works in collaboration with the FC Management team towards building and maintaining a program culture dedicated to the fulfillment of our agency mission of connecting children with families and keeping families connected.

Program Oversight

• Contract & Compliance:
  Oversee FCCM contract compliance, agency policies, licensing standards, and CD expectations (including case closings and HB1414 measurements).
• Supervision & Team Leadership:
  Provide direct supervision, training, performance evaluations, hiring/termination input, and backup for case management supervisors and staff.
• Case Management & Intake:
  Oversee case intake, distribution, and caseload standards across identified counties; coordinate level-of-care decisions.
• Strategy & Reporting:
  Partner with leadership to drive outcomes for child safety, permanency, and stability; maintain required records, reports, and quality improvement responses.
• Community & Agency Relations:
  Represent the agency externally (St. Louis Partners, community committees, courts) and foster collaborative relationships with administrative staff and community partners.

• Documentation & Records:
  Ensure meticulous case record maintenance meeting agency, Children Division, licensing, and accreditation standards.
• Collaboration & Communication:
  Coordinate with community professionals, courts, and state agencies; respond promptly to all communications.
• Professional Development:
  Attend mandatory team meetings, contractor sessions, and trainings to maintain required competencies.
• Compliance & Standards:
  Adhere strictly to HIPAA, confidentiality, and security regulations.
• Qualifications:
  
  Maintain a valid driver’s license, reliable transportation, and auto insurance; perform other duties as assigned.

• Education & Experience:
  
  Master’s Degree in Social Work or a related field preferred (extensive, relevant child welfare experience may be considered in special circumstances).
• Work Experience:
  
  Minimum of 3 years working in child welfare or a related setting, including at least 1 year of supervisory experience.

• Technical & Software:
  Proficient in Excel, Microsoft Teams, data analysis, and navigating various electronic databases.
• Leadership &
  
  Collaboration:
  
  Proven leadership skills with the ability to lead, organize, plan, and work cooperatively with all staff levels, state agencies, and community partners.
• Problem Solving & Communication:
  Strong problem-solving, decision-making, and verbal/written communication skills, backed by a genuine concern for the client population.
• Personal…