Interim Case Coordinator

Job Details:

Job Location:

Srvc Coord Eastern-North
- St.Louis North Office
- St.Louis, MO 63045, Position Type:
Full Time, Education Level: 4 Year Degree, Salary Range: $24.82 Hourly,

Job Shift: Day, Job Category:
Nonprofit
- Social Services,

Full-time

St. Louis, MO

St. Louis County

(Hybrid/Remote)

Compensation above the base rate may be offered based on relevant experience

The Center for Human Services (CHS) has provided exceptional opportunities for individuals with intellectual and developmental disabilities since 1955. Currently, CHS provides programs and services to assist individuals with disabilities, low income, at-risk children, and their families to meet their goals, and experience their best lives while living, working, playing, and becoming a part of their communities. As an organization, we are leaders in excellence, we have a steadfast commitment to solutions, we respect all differences, abilities, and similarities in our employees and clients, and we advocate autonomy!

An Interim Case Coordinator will help people meet their personal needs and goals by obtaining the most significant degree of independence and inclusion possible in everyday life. They assist individuals with developmental disabilities and their families in identifying services and support to meet their needs. They advocate, monitor, and evaluate services provided to the individual.

• Provides coverage due to a staff vacancy or extended leave situation by explicitly supporting caseloads in need of temporary coverage.
• Temporarily manages cases of varying ages, disabilities, and case complexity to improve the quality of support and services by quickly developing rapport and trust through contact and planning with the individual and their team to identify needs and create an action plan to assist the person in meeting those needs.
• Has established and/or develops community relationships and support systems, and if appropriate, links resources by matching the unique support needs of individuals and families (identified in the plan) with resources in the community. Linking may involve researching existing resources, developing new resources, making referrals to collaborating agencies with information and follow-up support, preparing Utilization Review requests and service authorizations using comprehensive knowledge of available funding sources, and coordinating federal, state, county, and community programs to achieve necessary support.
• Ensures quality enhancement by monitoring and assessing the quality, timeliness, and effectiveness of services and support received through an ongoing review process. Monitoring occurs via phone or email contact as well as through in-person meetings. In-person meetings are completed Monthly, Quarterly, and annually. These meetings may occur in a variety of settings, including but not limited to individuals’ homes, day programs, community settings, office settings, group homes, and/or residential settings.
  
  If there are findings from the monitoring, reporting processes will be followed, including protocols for mandated reporting in the case of suspected abuse or neglect.
• Maintain accurate and timely documentation by recording all activities delivered within three business days of TCM activity and maintaining a minimum of 121 TCM billable hours per month. Due to the nature of this position, most hours worked would qualify as billable time.
• Provides the most up-to-date information to people we support by participating in knowledge enrichment, such as completing all required training.
• Creates team unity by accepting and willingly carrying out special assignments or duties.

• Ability to…