Telephony​/IVR Developer

Location: St. Louis

6+ month with potential to Convert or Extend
Remote - Must reside in US
Qualifications/Skills Needed:
-The developer needs to be an experienced IVR developer with AWS Connect experience.

· The candidate should have experience building contact flows (both call and chat) in AWS Connect.

· The developer's primary responsibilities are to analyze, design, implement and test customized software applications.

· The developer will have a strong knowledge of software development and design and will have experience working to develop business
- critical applications for contact centers.

DUTIES
-Participate in the design, development and delivery of solutions on IVR solution

· Develop efficient and high-performance call flows

· Create unit tests to maximize code coverage and cover end to end business scenarios

· Support existing architecture and code

· Documents call flows and design as needed Work with other teams to understand scope and design efficient solution

· Collaborates within the Agile framework, fosters a team approach to software development and delivery

· Ensure all code developed follows Dev Ops practices

PREVIOUS JOB TITLES FOR THIS ROLE
-IVR Engineer

· Telecom Engineer

· Telecom integrations engineer

REQUIRED SKILLS
-Node.

JS
-AWS Lambda and DynamoDB
-Terraform
PREFERRED SKILLS
-Genesys Dialer
-Amazon Connect
-AWS SQS, firehose and Event Bridge

Not eligible for Corp2

Corp
Candidates must be legally authorized to work in the US without sponsorship.
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