Dispatcher, Transportation

We’re hiring a Dispatcher to join County Materials in St. Louis, MO.

The Dispatcher is responsible for planning, organizing, and coordinating truck schedules to meet customer delivery requirements and production demands. This role communicates with customers and drivers to ensuretimelyand efficient deliveries, prepares delivery documentation,maintainsaccuratedispatch records, and supports daily operational and administrative functions. The Dispatcher plays a key role in ensuring customer satisfaction, operational efficiency, and effective communication between departments.

• Plan and organize regional loads to dispatch trucks according to customer requests and production schedules
• Communicate with customers todeterminedelivery needs, driver demand, and scheduling requirements
• Assign drivers to routes andnotify themof delivery schedules
• Enter assignment and routing data into dispatch software andmaintainaccuraterecords
• Prepare delivery tickets and related documentation for drivers
• Respond to inquiries from driversregardingroutes, schedules, and delivery issues.
• Utilize multi-line phone systems, two-way radios, and computer software for coordination and communication
• Perform administrative duties including data entry, filing, and reporting
• Assist with resolving customer delivery concerns or service issues.
• Support operations team with special scheduling adjustments during peak production periods.
• Assist with reporting or documentation for management review.
• Performadditionalduties as assigned to support operational needs.

The expected behaviors of all COUNTY team members that align with Our Values and Our Commitments:

• Integrity & Organizational Awareness
• Customer First Focus
• Results Driven Orientation
• Teamwork, Safety & Collaboration
• Problem Solving & Decision Making
• Creativity & Innovation

• Transportation Management
• Delivery Management
• DOT & Regulatory Compliance
• Dispatch Operations
• Coordination
• Safety Management
• Route Optimization
• Performance Metrics
• Vehicle & Equipment Knowledge
• Communication

• 18 years of age or older
• Associate degree in logistics, transportation, or related field preferred

• 2–4 years of experience in dispatching, trucking,logistics, or a related field
• Familiarity with trucking industry terminology and routing practices
• Intermediateproficiencyin Microsoft Office (Outlook, Excel, Word)
• Experience in construction materials or manufacturing environment
• Experience using dispatch or fleet management software

• Dispatch software systems
• Multi-line phone systems
• Two-way radios
• Microsoft Office Suite

• Work is typically performed in an indoor/outdoor environment.
• Exposure may include noise, weather, machinery, and public interaction
• Typical work hours/shifts:
  Standard business hours

An individual in this position must be able to successfully perform the essential duties and responsibilities listed above. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this position.

• Frequent standing, walking, bending, reaching, or handling materials/equipment.
• Occasional climbing, kneeling, crawling, or lifting/moving up to 50 pounds.
• Ability to concentrate, follow detailed instructions, communicate effectively, and safely perform job duties.
• May require the operation of specific tools, equipment, or vehicles associated with the position.

Required safety equipment:
Use PPE as provided and instructed.