Passenger Services Agent

Passenger Services Agent (Wheelchair Assistance)
Huntleigh USA Corporation St. Louis Lambert International Airport (STL)
Position Type:
Full-Time (FT)

Shift: Overnight Shift, 10:30 PM - 7:00 AM

Schedule:

Days will vary based on operational needs, including weekends and holidays.

On-the-Spot Offers for Qualified Candidates Please bring two (2) valid forms of identification to your interview.

Join the Huntleigh Team at STL Airport Huntleigh USA is seeking dedicated, customer-focused Passenger Services Agents to provide wheelchair assistance and mobility support to airline passengers is Lambert International Airport. This role is ideal for individuals who enjoy helping others and delivering exceptional customer service in a fast-paced airport environment.

As a Passenger Services Agent, you will assist passengers who require wheelchair transportation throughout the airport while ensuring a safe, professional, and positive travel experience.

Key Responsibilities Safely transport passengers to and from gates, baggage claim areas, security checkpoints, and other airport locations

Provide special assistance, directions, and general airport information to passengers

Deliver exceptional customer service while maintaining a positive and professional attitude

Communicate effectively with dispatchers, gate agents, airline personnel, and fellow team members

Coordinate wheelchair assistance requests and passenger assignments

Comply with all TSA screening requirements and airport security procedures

Complete required wheelchair service logs and documentation

Report accidents, incidents, or unusual situations according to company procedures

Maintain a safe working environment and remain alert to potential hazards

Qualifications

High School Diploma or GED preferred

Reliable transportation required

Ability to read, write, speak, and understand English Strong customer service and communication skills

Ability to work independently and as part of a team

Must successfully pass a drug and alcohol screening (DOT or Non-DOT, as applicable) and participate in random testing programs

Must be able to obtain and maintain airport security clearance

Physical Requirements Frequent walking and standing throughout the entire shift

Ability to push wheelchairs for extended periods

Must be able to lift, carry, push, pull, and/or hold up to 75 pounds

Ability to bend, squat, stoop, reach, and perform repetitive physical movements

Must be able to work both indoors and outdoors in various weather conditions

Why Work for Huntleigh USA?

Competitive payFull-Time employment opportunities

Airport work environment

Paid training

Career growth opportunities

Team-oriented culture

Opportunity to make a meaningful impact by assisting passengers every day Apply Today Qualified candidates may receive an on-the-spot job offer.

Please bring two (2) valid forms of  attending your interview.

QUALIFICATIONS
• High School Diploma or equivalent may be required in some locations.
• Must have reliable transportation
• Ability to read, writes, speak, and follow verbal and written instructions in English.
• Must be able to pass a drug and alcohol test as required (DOT or Non DOT) and submit torandom testing requirements