Collections Specialist

Description

We are looking for a detail-oriented Collections Specialist to support accounts receivable operations for a manufacturing organization in Roseville, Minnesota. This Long-term Contract position focuses on maintaining customer accounts, resolving payment discrepancies, and delivering responsive support for billing and documentation requests. The ideal candidate is comfortable managing high-volume transactional work, staying organized under deadlines, and collaborating across teams to keep account activity accurate and up to date.

Responsibilities:

- Manage customer account onboarding and ongoing maintenance, including activating, deactivating, and updating records based on business needs.

- Post incoming payments accurately and investigate payment variances such as short pays, over payments, and unapplied balances.

- Address customer and internal requests by providing invoice copies, W-9 forms, account balances, credit-related documents, and refund support in a timely manner.

- Reconcile daily banking activity by matching lockbox receipts, electronic payments, and card transactions to cash application records.

- Support collection efforts on assigned accounts by following up on outstanding balances and documenting account status clearly.

- Review recurring integrity and exception reports, research missing information, and take corrective action to keep records complete and accurate.

- Prepare specialized invoices, process approved credits and refunds, and record bad debt adjustments or recoveries when needed.

- Maintain department reporting, update tracking spreadsheets, and assist with administrative tasks such as form revisions, filing, and mailings.

- Partner with internal teams to resolve account setup issues, correct manual exceptions, and contribute ideas that improve process efficiency and accuracy.

- Follow established accounting procedures and internal control standards, escalating any process deviations or compliance concerns to management.

* Please note that all candidates are required to provide 2 recent supervisor or manager references in order to be considered for employment.

Please submit your resume and call  for review and consideration.

Requirements - High school diploma or GED required; an associate degree is preferred.

- At least 3 years of relevant experience in collections, accounts receivable, credit, or billing support.

- Working knowledge of commercial or consumer collections processes and payment application activities.

- Strong proficiency with Microsoft Excel, Word, and Outlook.

- Excellent accuracy in data entry, with a high level of attention to detail and organization.

- Ability to manage multiple priorities, meet deadlines, and work effectively both independently and with a team.

- Clear written and verbal communication skills with a customer-focused approach.

- Experience with JD Edwards is preferred.

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ()  and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit  for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ()  and Privacy Notice () .