Collections Specialist
Listed on 2026-10-22
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Accounting
Accounts Receivable/ Collections, Accounting Assistant
Collections Specialist
We are looking for a detail-oriented Collections Specialist to support accounts receivable operations for a manufacturing organization in Roseville, Minnesota. This long-term contract position focuses on maintaining customer accounts, resolving payment discrepancies, and delivering responsive support for billing and documentation requests. The ideal candidate is comfortable managing high-volume transactional work, staying organized under deadlines, and collaborating across teams to keep account activity accurate and up to date.
Responsibilities:
• Manage customer account onboarding and ongoing maintenance, including activating, deactivating, and updating records based on business needs.
• Post incoming payments accurately and investigate payment variances such as short pays, over payments, and unapplied balances.
• Address customer and internal requests by providing invoice copies, W-9 forms, account balances, credit-related documents, and refund support in a timely manner.
• Reconcile daily banking activity by matching lockbox receipts, electronic payments, and card transactions to cash application records.
• Support collection efforts on assigned accounts by following up on outstanding balances and documenting account status clearly.
• Review recurring integrity and exception reports, research missing information, and take corrective action to keep records complete and accurate.
• Prepare specialized invoices, process approved credits and refunds, and record bad debt adjustments or recoveries when needed.
• Maintain department reporting, update tracking spreadsheets, and assist with administrative tasks such as form revisions, filing, and mailings.
• Partner with internal teams to resolve account setup issues, correct manual exceptions, and contribute ideas that improve process efficiency and accuracy.
• Follow established accounting procedures and internal control standards, escalating any process deviations or compliance concerns to management.
* Please note that all candidates are required to provide 2 recent supervisor or manager references in order to be considered for employment.
Please submit your resume and call for review and consideration.
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