Unit Operations Coordinator

Join to apply for the Unit Operations Coordinator St. Paul role at Children’s Minnesota
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Children’s Minnesota is one of the largest pediatric health systems in the United States and the only health system in Minnesota to provide care exclusively to children, from before birth through young adulthood. An independent, not‑for‑profit system since 1924, it serves kids throughout the Upper Midwest at two free‑standing hospitals, nine primary‑care clinics, multiple specialty clinics and seven rehabilitation sites. As the region’s Children’s Experts™ it is regularly ranked by U.S. News & World Report as a top children’s hospital.

The Unit Operations Coordinator is a pivotal front‑line individual who provides exemplary customer service to families, staff, providers and visitors, both in person and by phone. Responsibilities include answering questions promptly and correctly, problem‑solving as needed, providing first response to incoming calls, arranging deliveries to patient rooms, directing visitors to their destinations, and maintaining a safe, welcoming environment at all times.

The coordinator serves as key liaison to other departments, supplies overall administrative support and is the unit’s technology resource. The role may require floating to other hospital departments as needed.

• High school diploma preferred
• One year of experience in a patient‑care setting preferred

• Outstanding professional and positive customer service skills
• Positive attitude
• Exceptional problem‑solving skills
• Strong computer skills such as Microsoft Word, Excel, or hospital technology systems
• Ability to coach others with hospital technology systems
• Competent with basic medical terminology
• Excellent interpersonal, written and verbal communication skills with clear understanding of the English language (reading, writing, speaking)
• Self‑directed, organized, and a problem‑solver
• Ability to multitask, direct and support information processes on patient‑care units, work independently and within a team

Please  to view the Physical Demands.

Salary range: $48,500 – $96,500 annually. Eligible for medical, dental, vision, retirement and other fringe benefits. Positions requiring night, weekend, or on‑call work may be eligible for shift differentials or premium pay.

Children’s Minnesota is proud to be an equal‑opportunity employer whose staff is representative of its community and considers qualified applicants for open positions without regard to race, color, creed, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.