Document Routing Specialist
Listed on 2026-01-01
-
Administrative/Clerical
Data Entry, Office Administrator/ Coordinator
Join to apply for the Document Routing Specialist role at Handi Medical Supply, Inc
1 day ago Be among the first 25 applicants
This range is provided by Handi Medical Supply, Inc. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range$20.00/hr - $20.00/hr
We’re looking for a detail-oriented Routing Specialist to help ensure accurate and timely processing of insurance documentation for home medical supplies and equipment. If you thrive in a fast-paced environment, have strong organizational skills, and enjoy delivering exceptional customer service, this role is for you! In-office, Full-time, Monday - Friday, 8:30am to 5pm, $20 / hour.
What You’ll Do- Review and route incoming documents to the correct customer account or location.
- Manage electronic medical record (EMR) work queues for timely documentation processing.
- Assist with process development and testing of new AI tools.
- Process new and returned standard written orders.
- Handle daily processing of unfulfilled subscriptions.
- Initiate welcome and follow-up calls, and respond to inbound customer inquiries.
- Maintain accurate customer data in our systems.
- Ensure compliance with company and regulatory standards.
- Act as an ambassador for Handi Medical’s mission and values.
- High school diploma or equivalent.
- At least one year of related experience.
- Excellent communication and customer service skills.
- Strong organizational and time management abilities.
- Proficiency in Microsoft Office and general computer systems.
- Ability to work independently and meet deadlines.
- Professional demeanor and commitment to quality service.
- Ability to sit for prolonged periods and work on a computer.
- Must be able to lift up to 15 pounds occasionally.
- Health
- Dental
- Vision
- 401K plus match
- Incentive program
- Life insurance
- Paid time off
- Paid holidays
- Long-term disability
- Short-term disability
- Free parking
- Volunteer pay
- Green initiatives
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Seniority level- Entry level
- Full-time
- Management and Manufacturing
- Hospitals and Health Care
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).