Document Management Services Lead - Office & Administrative Specialist, Principal

*
* Working Title:

Document Management Services Lead*
* ** Job Class:
Office & Administrative Specialist, Principal*
* ** Agency:
Public Employees Retirement Association*
* +  
** Job ** : 97501

+  
** Location** :
St. Paul

+  
** Telework Eligible** :
No

+  
** Full/Part Time** :
Full-Time

+  
** Regular/Temporary** :
Unlimited

+  
** Who May Apply** :
Open to all qualified job seekers

+  
** Date Posted** : 10/09/2026

+  
** Closing Date** : 10/16/2026

+  
** Hiring Agency/Seniority Unit** :
Public Employees Retirement Association / Pub Employ Retire Assoc-AFSCME

+  
** Division/Unit** :
Adm Central Support Services

+  
** Work Shift/Work Hours** :
Day Shift

+  
** Days of Work** :
Monday - Friday

+  
** Travel Required** :
No

+  
** Salary Range:**  $24.54 - $33.11 / hourly; $51,239 - $69,133 / annually

+  
** Classified Status** :
Classified

+  
** Bargaining Unit/Union** : 206 - Clerical/AFSCME

+  
** Work Area** :
Adm Central Support Services

+  
** FLSA Status** :
Nonexempt

+ Designated in Connect 700 Program for Applicants with Disabilities ((Use the "Apply for this Job" box below)./connect
700/) :
Yes

** The work you'll do is more than just a job.*
* At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

** Job Summary*
* ** Help PERA Deliver Exceptional Service!*
* Join PERA's Document Management Services team and play a key role in ensuring member records, retirement applications, and refund requests are processed accurately, securely, and efficiently. As a lead support professional, you'll guide daily operations, provide direction to staff, safeguard sensitive information, and use data and technology to improve processes and drive results.

This position combines leadership, problem-solving, and operational expertise to support the systems and records that keep PERA running smoothly. If you're a collaborative professional who enjoys improving processes, working with data, and making a meaningful impact behind the scenes, we'd love to hear from you.

** Minimum Qualifications*
* ** To facilitate proper crediting, please ensure your resume clearly describes your experience in the areas listed below and indicates the beginning and ending day, month, and year for each job held. Only applicants whose resumes clearly demonstrate fulfillment of each of the minimum qualifications will be considered for this position.*
* + Leadwork skills sufficient to assign, prioritize, guide, and direct the work activities of the Document Management Services unit to ensure workload demands, quality standards, and established deadlines are met.

+ External and internal customer service and support skills sufficient to respond to questions, provide guidance and technical assistance, and clearly, concisely, and professionally interpret and explain program policies, procedures, rules, and regulations to internal staff, teams, and stakeholders.

+ Knowledge of standard computer software programs sufficient to use applications such as Microsoft Teams, Outlook, SharePoint, or Word to create, edit, manage, and share information and documents.

+ Document and records management skills sufficient to collect, maintain, protect, retrieve, retain, and dispose of records in accordance with established data management and security requirements.

+ Skill in using spreadsheet applications, such as Microsoft Excel or Google Sheets, sufficient to enter, compile, store, retrieve, and report data to support business operations and decision-making.

+ Communication skills sufficient to establish, document, interpret policies, procedures, rules, regulations, and complex information to members, PERA staff, and stakeholders.

** In addition, the applicant must possess a Class D Driver's License*
* ** Preferred Qualifications*
* + Associate's degree in Business or Office Technology

+ Two (2) years' experience in an advanced administrative support position in member refunds and retirement benefits applications

+

Experience with Mailroom procedures and processing

+ Ability to communicate effectively with individuals with a wide range of backgrounds, who do not share your same culture, ethnicity, language, or other common experiences

** Additional Requirements*
* It is the policy of the…