Mailroom Clerk

Mailroom Clerk

The mailroom clerk works in the Single Document Imaging (SDI) department on the 2nd shift, focusing on reviewing mortgage documents and accurately entering them into the computer system. This role involves continuous use of a computer to prepare, scan, validate, and index loan documents while maintaining high levels of quality, productivity, and attendance.

• Prepare physical mortgage documents for imaging by removing staples, paperclips, rubber bands, and other bindings.
• Scan documents into the computer system using imaging equipment and ensure all pages are captured correctly.
• Review scanned images in the computer system to verify clarity and completeness, and identify the correct document type.
• Enter loan numbers and document types into the computer system with a high degree of accuracy.
• Navigate through multiple windows and applications on the computer while processing and validating documents.
• Memorize and recognize a wide variety of document types and document numbers over time to improve speed and accuracy.
• Perform continuous data entry and indexing tasks throughout the shift, maintaining consistent productivity.
• Use 10-key and alphanumeric data entry skills to meet or exceed key strokes per hour and words per minute targets.
• Maintain perfect attendance, arriving on time and working all scheduled shifts, including mandatory overtime when required.
• Work collaboratively in a team environment, coordinating document flow and supporting departmental productivity goals.
• Walk throughout the department pushing a cart to pick up and drop off stacks of paper loan files before and after scanning.
• Track and document the movement of loan files to ensure they are properly received, processed, and recorded in the department.

• Strong data entry skills with a minimum of 7000 keystrokes per hour in alphanumeric entry.
• Typing speed of at least 40 words per minute.
• At least 1 year of professional work experience in a role requiring multi-tasking.
• At least 1 year of experience using Microsoft Office applications, including Word, Excel, and Outlook.
• Excellent communication skills for interacting with team members and reporting issues or discrepancies.
• Good computer literacy and comfort working on a computer for the entire shift.
• Ability to navigate multiple computer windows and applications simultaneously.
• Consistent, reliable attendance with the ability to maintain a perfect attendance record.
• Ability to meet quality standards and productivity goals in a fast-paced, high-volume environment.

• Mortgage industry experience is a strong plus.
• Experience with scanning, validation, and indexing of documents.
• Proficiency with 10-key data entry and alphanumeric input.
• Ability to quickly learn and memorize various document types and document numbers.
• Strong attention to detail when reviewing scanned images and entering data.
• Comfort walking throughout the department and pushing a cart to transport document files.
• Willingness to work mandatory overtime when business needs require it.

Employees join a supportive team environment where accuracy, reliability, and strong work ethic are recognized and valued. The role offers a structured schedule, clear performance expectations, and the opportunity to develop strong data entry and document management skills. Team members can take pride in contributing to an organized and efficient operation that rewards quality work and consistent performance.

The position is based in a business casual office setting within a team-oriented department focused on single document imaging. The standard schedule is Monday through Friday, 11:00 a.m. to 7:30 p.m., with openness to mandatory overtime when needed. The work is primarily computer-based, involving continuous use of imaging and data entry applications, and requires navigating multiple windows throughout the day. The role also includes walking around the department while pushing a cart to pick up and drop off stacks of paper loan files before and after scanning, ensuring documents are properly tracked and processed.

This is a Contract position based out of Arden Hills, MN.

The pay range for this position is $17.00 - $17.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent…