Retirement and Refund Applications Specialist - Office & Administrative Specialist, Senior

*
* Working Title:

Retirement & Refund Applications Specialist*
* ** Job Class:
Office and Administrative Specialist, Senior*
* ** Agency:
Public Employees Retire Assoc*
* +  
** Job ** : 98109

+  
** Location** :
St. Paul

+  
** Telework Eligible** :
Yes

+  
** Full/Part Time** :
Full-Time

+  
** Regular/Temporary** :
Unlimited

+  
** Who May Apply** :
Open to all qualified job seekers

+  
** Date Posted** : 11/03/2026

+  
** Closing Date** : 11/09/2026

+  
** Hiring Agency/Seniority Unit** :
Public Employees Retire Assoc / Pub Employ Retire Assoc-AFSCME

+  
** Division/Unit** :
Document Management Services

+  
** Work Shift/Work Hours** :
Day Shift

+  
** Days of Work** :
Monday - Friday

+  
** Travel Required** :
No

+  
** Salary Range:**  $22.62 - $30.62 / hourly; $47,230 - $63,934 / annually

+  
** Classified Status** :
Classified

+  
** Bargaining Unit/Union** : 206 - Clerical/AFSCME

+  
** Work Area** :
Document Management Services

+  
** FLSA Status** :
Nonexempt

+ Designated in Connect 700 Program for Applicants with Disabilities ((Use the "Apply for this Job" box below)./connect
700/) :
Yes

** The work you'll do is more than just a job.*
* At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

** Join PERA and Help Members Navigate Important Retirement Decisions!*
* Are you detail-oriented, customer-focused, and motivated by work that makes a difference? Join PERA as a Retirement and Refund Applications Specialist, where you'll play a key role in ensuring retirement and refund benefits are processed accurately, timely, and in compliance with state and federal requirements.

In this position, you will review and audit retirement and refund applications, verify supporting documentation, resolve application issues, and maintain critical member records. You'll also serve as a subject matter resource to coworkers, provide guidance on benefit application processes, and support internal staff with questions related to retirement and refund payments. Success in this role requires strong analytical skills, attention to detail, sound judgment, and the ability to communicate complex information clearly to both internal and external customers.

This is an excellent opportunity for someone who enjoys balancing detailed administrative work, problem-solving, and customer service while contributing to PERA's mission of serving Minnesota's public employees

This position is telework eligible and offers a hybrid work schedule, based on agency and department needs. Scheduled in-office workdays will be at the PERA office, 60 Empire Drive, Suite 200, St. Paul, Minnesota.

- Candidates residing in Minnesota within 50 miles of our St Paul office may be eligible to telework up to 50%.

- Candidates residing in Minnesota and more than 50 miles from our office may be eligible to telework more than 50%.

- Candidates residing in a bordering state within 50 miles of our office may be eligible to telework up to 50%.

- Candidates who do not reside in Minnesota or within 50 miles of the office in a state bordering Minnesota are not eligible to be hired, unless planning to relocate within 50 miles of the office or report to the office full time.

** Minimum Qualifications*
* ** To facilitate proper crediting, please ensure your resume clearly describes your experience in the areas listed below and indicates the beginning and ending day, month, and year for each job held. Only applicants whose resumes clearly demonstrate fulfillment of each of the minimum qualifications will be considered for this position.*
* -    Skill in data entry sufficient to enter, verify, and maintain accurate data in electronic systems; review source documents for accuracy and completeness; identify and correct discrepancies; maintain records and reports; and ensure the integrity of data through quality review processes.

-    External and internal customer service and support skills sufficient to respond to questions, provide guidance and technical assistance, and clearly, concisely, and professionally interpret and explain program policies, procedures, rules, and regulations to internal staff, teams, and stakeholders.

-    Knowledge of standard computer software programs sufficient to use…