Senior Project Manager

Hello, we’re Augeo, a global leader in enterprise-level engagement and loyalty platform technology, delivering compelling experiences and fostering meaningful connections for employees, consumers, members, and channel partners across many industries and verticals. We serve hundreds of clients, including 65 Fortune 500 companies, representing millions of end users. We are thought leaders and disruptors who think differently and creatively, built by entrepreneurs, operators, and innovators.

At Augeo, we’re passionate about providing an inclusive workplace that values diversity and our sustainability initiatives. Everyone is welcome — our employees are comfortable bringing their authentic whole selves to work. Be you, reach your full potential.

We work hard, we play hard, and, most importantly, we care to our core about our teams and each other. We over-communicate around everything in our hybrid world.

An Augeo Senior Project Manager (Sr. PM) leads technology projects and programs from intake and scoping through execution, quality assessment, delivery, and closure. The work includes client-facing implementations and feature delivery for enterprise accounts, along with internal cross-platform projects — platform modernization, data migration, compliance — that no single engineering team can own alone.

On a given day a Sr. PM may run sprint planning with an engineering team, present portfolio status to executives, walk a client through how a change order affects scope and timeline, then analyze what that same change order does to the program's profitability.

At the portfolio level, the Sr. PM runs a set of related initiatives as one program. That means tracking interdependencies, resolving resource conflicts, and making recommendations and early risk calls that keep the program on schedule and on budget.

AI is a requirement for the Sr. PM role. Augeo's engineering and operations teams all work AI-natively, and Sr. PMs are expected to use LLM tooling for status reporting and forecasting, question what the AI produces rather than take it at face value, and handle client data responsibly. The role rewards people who are naturally curious, analytically sharp, good with people, and who set the bar for how the rest of the Project Management Office (PMO) operates.

An innovator who brings ideas to the table, works hard, tells their story, and has a proactive mindset. Someone who is a genuine collaborator who contributes to the team and helps accomplish amazing things in a high-energy and dynamic environment. Be curious, keep learning, keep implementing, and iterate.

• Own and maintain project plans that reflect client business objectives and organizational goals; resolve resource constraints, scope conflicts, and change requests within a shared governance structure
• Lead and instruct the full project lifecycle—design, definition, build, and implementation for technology solutions, managing tasks, dependencies, and communications for concurrent short- and long-term projects
• Build trusted relationships with client contacts, external partners, and internal teams
• Govern a portfolio of projects across enterprise client accounts, managing interdependencies and shared resources across teams
• Prioritize and communicate overall portfolio status in alignment with organizational strategy
• Use and help refine AI-driven plans, schedules, project documentation, reporting, and financial modeling tools; evaluate them for accuracy; proactively evaluate emerging technologies to improve team efficiency
• Teach and improve PMO delivery processes and standards; share new practices with the PMO team
• Embrace Augeo’s CORE values—Collaborative, Objective, Responsive, and Earnest in…