Theater Cast Member Concessions

Job Category: Floor Staff
- Theatre

Requisition Number: REGAL
038031

• Posted :
  March 3, 2026
• Closed :
  May 22, 2026
• Part-Time
• On-site
• Rate : $16 USD per hour

Showing 1 location

Eastview Mall 13
Victor, NY 14564, USA

Regal Cinemas at Eastview Mall in Victor, NY is looking for part-time cast members who are passionate about movies and want to be part of delivering the best possible service, cleanliness and movie-going experience to our guests in a diverse, fun, energetic and engaging environment. Our Cast Members also enjoy the benefits of access to free movie tickets and a 50% discount on concessions.

What you will do:

Regal Floor Staff / Cast Members are the face of Regal and will provide guest service selling tickets, concessions and/or working as an usher. The availability to work weekends is a must. Weekday opening and/or closing availability is preferred. flexible scheduling, competitive pay and being part of the entertainment industry. Regal also promotes from within and features a clear pathway for career advancement.

Team members are classified based on individual theatre needs, and/or employee availability, as either variable hour, part-time fixed or part-time regular employees whose primary responsibility is ensuring our guests receive exceptional service. Team members may be scheduled to work in the Box Office/Concession Stand, or as an Usher. Team member employees must act as a representative of Regal in a way that is consistent with our mission statement and policies, including

• Regular and consistent attendance
• Handling of emergency situations when called upon to do so
• General cleaning duties; and
• Compliance with our company dress code.

Essential Duties and Responsibilities for each position include, but are not limited to, the following:

Box Office

• Operating POS system, including the proper handling of and responsibility for accuracy of cash drawer, credit cards, travelers’ checks, gift cards and redeemed discount tickets, passes and coupons
• Up selling/suggestive selling of Premium Viewing Experience (3D, RPX, IMAX).
• Promoting the Regal Crown Club program
• Ensuring tickets are sold in accordance with the MPAA rating system and company policy
• Responding to phone calls and questions from guests in a manner that is consistent with our guest service philosophy

Concession

• Operating POS system, including the proper handling of and responsibility for accuracy of cash drawer, credit cards, travelers’ checks, gift cards and redeemed coupons as well as concession stock inventory.
• Promoting the Regal Crown Club program
• Operating, preparing and cleaning of all concession related equipment
• Complying with all local, state and federal food safety laws.
• Abide by all federal and state laws with regards to breaks and/or meal periods.
• Ensure required alcohol certification and training are current where applicable.
• If the theatre sells alcohol and your assigned duties will include the selling/serving of alcohol, you must be of legal age to sell or serve alcohol according to state or local laws.
• Required to read and understand training materials that will cover subjects such as sexual harassment and discrimination.

Usher

• Tearing tickets, collecting and depositing appropriate stub, and directing patrons to their auditoriums.
• Inspecting backpacks and packages when applicable.
• Managing crowd control and assisting guests in finding seats in auditoriums when necessary
• Enforcement of MPAA rating system
• Conducting in theatre inspections to monitor picture and sound quality, watch for film and content theft, and help maintain a safe quality environment within the auditoriums
• Reporting to the management any problems,…