Patient Account Representative

Patient Account Representative

Join to apply for the Patient Account Representative role at Dermatology Consultants, P.C.

Minneapolis, MN

$21.50/hr – $28.00/hr

Dermatology Consultants is a thriving private dermatology practice with 23 providers and 4 clinic locations in the East Metro. The Patient Account Representative (PAR) is a key member of the business office and performs operational duties within the revenue cycle. The PAR is responsible for daily tasks including patient account resolution, charge entry, insurance follow‑up, and payment application for multiple payers.

This position also serves as a patient advocate, answering billing questions regarding insurance payments and copayments, and works directly with providers and staff on issues impacting the revenue cycle.

• Competitive Salary; holiday bonus eligibility
• No evenings or weekends
• Generous company‑funded 401(k) and profit sharing
• Discounts on cosmetic services (Botox, laser hair removal, facials, etc.)
• Free parking
• Paid time off and paid holidays
• Company‑sponsored wellness program
• Benefits: medical, dental, vision, short‑ and long‑term disability, life insurance, accident, HSA, FSA, legal, tuition reimbursement

• Editing and entry of daily charges from dermatology providers
• Insurance payment application (payment, denial, and remit posting)
• Pre‑collection calls to patients regarding past‑due balances, sending letters as needed
• Billing and collections duties
• Process insurance denials and file appeals
• Transaction and data entry posting (adjustments, denials, reversals)
• Verify insurance eligibility
• Review and process returned mail
• Review and process cash and bank deposits
• Maintain understanding of business office policies and procedures
• Answer the business office phone line and provide patient‑centered customer service
• Protect patient confidentiality

• Strong knowledge of Excel
• High attention to detail and data accuracy
• Capable of working in a fast‑paced environment with multiple deadlines
• Strong technology skills (computer software, MS Office, fax, copier, printer)
• Ability to use fingers/hands for data entry and phone work up to 8 hours daily
• Ability to communicate effectively with co‑workers, supervisor, clinical staff, and providers

• Experience with payer reimbursement policies, ERA, and paper check posting, and payer remittance advice
• Knowledge of healthcare billing/revenue cycle process
• Knowledge of collections laws and practices
• Ability to audit and understand multiple payment accounts
• 2+ years' experience in a healthcare business office setting

Full‑time, Monday – Friday, days

Dermatology Consultants, P.A. is an Equal Opportunity Employer.