Care Coordinator - Medica

Come work for Keystone to support our mission of strengthening the capacity of individuals and families to improve their quality of life.

Keystone employees enjoy:

• A Flexible Workplace
• Great Work Culture
• Comprehensive job related training
• Growth Opportunities

Full Time employees at Keystone are offered a full slate of Benefits including:
Medical, Dental, Vision, Flexible Savings Accounts and Health Savings Accounts. Benefit eligible employees also receive Sick and Vacation Leave, 12 Paid Holidays, Employer paid Life Insurance, Long Term Disability and Employer contributions to Health Savings Accounts and 403B matching.

Title: Care Coordinator - Medica

Status: Regular, Full Time

Classification: Exempt

Reporting Relationship: Care Coordinator Supervisor – Medica

Program/Department: Senior Care Management Services

Salary Range: $46,000 - $50,000 annually

A Hiring Bonus of $1000.00 will be awarded to the candidate selected after 30 ($250.00) and 90 days ($750.00) of employment.

Position

Description:

A Care Coordinator provides person-centered assessment, planning, facilitation and advocacy for options and services to meet the needs of elderly or adults with disabilities who are 65 or older and enrolled with Medica Health Plan (MSHO/MSC+). Service area includes Hennepin and Ramsey County.

This position monitors the health and safety needs of individuals and intervene as necessary, ensure effectiveness of services provided and collaborate with other professionals working with those you serve.

This position maintains a caseload of 60 - 75 clients but can be subject to change per Medica contract requirements or at the discretion of the Program Director.

This position offers a Hybrid work model where the selected candidate may work in the Office or Remote from home.

95% of the role focuses on case management.

• Provide person-centered case management services that assist individuals enrolled on Medica Health Plan in locating and gaining access to needed waiver and other community services while meeting the person’s goals related to medical, social, housing, and various other preferred goal area.
• Complete assessments in the community, at facilities or via telephone per Medica contract to determine level of care and individual needs; gather information relevant to each person’s social and medical history by interviewing person and key family member.
• With the individual’s involvement, develop a person-centered care plan and monitor needs.
• Evaluate, facilitate and monitor services and individual progress in relationship to established goals and objectives. Works with the person to adjust service plans as necessary
• Provide education surrounding benefits including Medicare and Medicaid.
• Act as a liaison with community and referral services
• Maintain necessary records for continuity of service and reports to funding agencies
• Maintain accurate case notes. Document all actions related to case management coordination for the individual. This includes all face-to-face and indirect interactions or written correspondence with the individual, individual’s support system, service providers, and county/health plan staff. Documentation should reflect that active and consistent activity is taking place in an effort to support the person’s plan.
• Complete all required paperwork, reports, and charting simultaneously and in an organized manner

• Assist with training new case managers as needed.
• Offer support to members of the team in area of expertise.
• Participate in team meetings, agency all staff meetings, health plan meetings and trainings.
• Actively participate in on-going professional growth and development; maintain appropriate professional behavior and participate in appropriate supervision.
• Obtain necessary CEU’s to maintain professional licensure status.
• Perform other duties as assigned.

• Bachelor’s degree in Social Work or related field.
• Two years experience working with Minnesota Home and Community Based Wavier Programs (AC, EW, CADI, DD, BI, CAC) or Health Plan Care Coordination Experience with MSC+/MSHO.
• Experience working with seniors or disabled adults in a community based setting, including…